Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

November 7, 2022

Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.

Red Thread Farm
United States
11 days using the app
Genie1214 replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

Edited June 22, 2020

We had previously hired a supposed "Shopify Expert" to help us set up our site to have our customers to pick the time, date and location for curbside pickup orders. Sadly it was a disaster and they made a colossal mess of things. We then searched high and low to find a solution and then we came upon this app. We were SO thrilled! It is exactly what we needed. This app was easy to use, it allows the user to easily modify our settings which is perfect! The support given by Ali and team was amazing. They went above and beyond for us to make sure it did what we needed it to do and and customized settings for us to what we needed. They even helped us make sure there was no residual left over code from the botched job prior to installing their app. Excellent Customer Experience and service. We will definitely keep our eyes open for any other developments by Genie App! Fantastic work.

Don’s Bakery Muskoka
Canada
10 days using the app
May 14, 2020

This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.

Jao Social Club
United States
10 days using the app
Genie1214 replied May 21, 2020

Thank you for your great review.

June 24, 2020

The best app for the store pick up. He did many customization for me and support is second to none. Very timely support as well , I am very very happy and it is working perfectly for me

Prettyclick Cosmetics
Nepal
9 days using the app
Genie1214 replied June 24, 2020

Thank you for your great feedback!

February 20, 2020

Thank you, Genie Apps! You have created an app that works with my new Shopify store. Love that it is a free app and especially love your professional and extremely helpful and quick tech support!!!

2BWhole Gluten-Free Bakery
United States
9 days using the app
Genie1214 replied February 28, 2020

Thank you so much for your review. We are here to help you 24/7 :)

May 2, 2023

Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store.

Cheers

QioFood
Germany
8 days using the app
May 25, 2023

Very happy with app and works just how we need it too. Big plus was the quick response and support from the team.

Thanks!

cubebikes-nz
New Zealand
8 days using the app
November 19, 2020

We installed the app on our site and it works perfectly for us so far. Great job in development and service by the Genie team.

The Brain Train TT
Trinidad & Tobago
7 days using the app
Genie1214 replied November 21, 2020

Thank you for your great feedback

October 13, 2023

The customer service for this app is wonderful. Ali was very quick to help us with an installation issue.

Elizabeth Interiors
Canada
7 days using the app
March 12, 2023

Amazing technical support! My request was addressed quickly and the customer service was great. I'll recommend this app.

Mills Kitchen
Canada
5 days using the app
Genie1214 replied March 12, 2023

Thank you for your great feedback!!! It means a lot to us