Reviews (189)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multiple pickup locations and enhancing customer service with flexible pickup options. It features an intuitive interface and customization capabilities, allowing for event location setups and blocking shipping rates for pickup-only items. The app supports the BOPIS model effectively and is noted for its reliability and responsive customer support, particularly from Ali, the owner. Support staff are praised for their ability to make custom code adjustments. Merchants also appreciate the ease of setup and integration, even in stores with customized themes or complex setups, enhancing shopping experiences and operational efficiency.

October 26, 2022

I have two different pickup locations in one city, the app allows the customer to choose. The support is fantastic, Genie experts handled everything for me and answered all questions quickly. Thank you very much!

e.e.m. Naturkosmetik
Germany
20 days using the app
Genie Apps replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

October 16, 2022

This app is an amazing addition to our website. Not only is it easy to install and use, the support is above and beyond what was expected.

Sha Patisserie
Australia
20 days using the app
Genie Apps replied October 16, 2022

Thank you for your great feedback !!! It means a lot to us.

October 12, 2023

My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.

A Neat Boutique
United States
17 days using the app
September 19, 2022

Great app! Works well for the purpose we have for picking up cakes and for customers to be able to choose a pick up day and time. It took a while to get all the settings right as we had very special requests, but this was all resolved thanks to very helpful service. We are very grateful for this and we are so happy with everything!

VeGofika Göteborg
Sweden
15 days using the app
Genie Apps replied September 19, 2022

Thank you for your great feedback!!! It means a lot to us.

August 31, 2023

Ali is super responsive and very quick to help. I also asked for some added functionality and he was more than willing to help out with that as well. This app is really going to add true functionality for Pay and Collect function for my store

Venison Club
South Africa
13 days using the app
May 21, 2020

I love this app. The customer service team & founder were extremely helpful in customizing my pick up times/dates and more that suited my business perfectly. I highly recommend this app. Thanks again!!!

Side Yard Farm
United States
13 days using the app
Genie Apps replied May 21, 2020

Thank you for your great feedback

August 12, 2023

My store is a small online store based in rural Canada. For this reason it's important for me to offer free local pick up options in neighbouring communities. These pickup locations are business friends who have agreed to allow my store to use them for a pickup location. Unfortunately, Shopify didn't have a suitable option to accommodate this (I don't want to stock inventory in these locations). Genie App to the rescue. I'll say it isn't exactly perfect BUT it's about as perfect as it can get when using a work around option. I will also say the customer service Ali offers is excellent and addresses issues quickly.

If you are looking for a solution - give Genie app a shot.

Ink Drinker's Booktique
Canada
11 months using the app
June 7, 2023

Lovely App!!! With a verry good and fast support :-)
Thank you Ali for helping me out install the app.

DEKORPLATTE24
Germany
11 days using the app
Genie Apps replied July 18, 2023

Thank you for your great feedback!!! It means a lot to us.

November 7, 2022

Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.

Red Thread Farm
United States
11 days using the app
Genie Apps replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

Edited June 22, 2020

We had previously hired a supposed "Shopify Expert" to help us set up our site to have our customers to pick the time, date and location for curbside pickup orders. Sadly it was a disaster and they made a colossal mess of things. We then searched high and low to find a solution and then we came upon this app. We were SO thrilled! It is exactly what we needed. This app was easy to use, it allows the user to easily modify our settings which is perfect! The support given by Ali and team was amazing. They went above and beyond for us to make sure it did what we needed it to do and and customized settings for us to what we needed. They even helped us make sure there was no residual left over code from the botched job prior to installing their app. Excellent Customer Experience and service. We will definitely keep our eyes open for any other developments by Genie App! Fantastic work.

Don’s Bakery Muskoka
Canada
10 days using the app