Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

April 15, 2023

Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.

Holwood Farmshop
United Kingdom
2 months using the app
Edited July 5, 2020

Initually, we had some troubles with adapting the app to our services. However, after contacting the developer he supported me in every way possible. Eventually, we succesful run the app and it supports our business :)

Really advise it.

Tabkeaw
Netherlands
2 months using the app
Genie1214 replied July 28, 2020

Thank you for your great feedback.

April 22, 2021

I am currently using the free trial to see if it's worth paying for. It turns out their support team is very helpful and efficient. Keep it up. Thanks

Cipriano Sans Rival
Philippines
About 2 months using the app
Genie1214 replied April 26, 2021

Thank you for your great feedback!

October 17, 2023

I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.

Deep Blue Sushi
Denmark
About 2 months using the app
Edited June 24, 2021

We have used the app to add local pick up locations and to make home delivery possible. The app works very well en we are satisfied with it! If you have any questions, Ali (the founder) is very helpful and thinks along well with you!

Bedrijfskantine
Netherlands
About 2 months using the app
Genie1214 replied June 24, 2021

Thank you for your great feedback!!!

May 27, 2021

A much needed app for my store. When I needed help on something the support team responded quickly.

Thoughtfully Stuffed
United Kingdom
About 2 months using the app
Genie1214 replied May 27, 2021

Thank you for your great feedback :) !!!

Edited March 12, 2021

This app is amazing... but even better is the developer. Ali is AMAZING to deal with!! He has gone over and above to help me with getting this app up and running for my store. I would not hesitate for a second to recommend this app and the developer. This app has done exactly what I needed from shopify for local pickup with more than one location, without splitting inventory. Cannot say enough good things!

Mountain Aura Crystals
Canada
About 2 months using the app
Genie1214 replied April 2, 2021

Thank you for your great feedback!

May 7, 2020

Easy to install and use. We needed some customizations and the team was easy to work and got the job taken care of quickly!

New Riff Whiskey Club
United States
About 2 months using the app
August 23, 2023

This app covers the needs for a Click & Collect based store. We've experienced some problems after installing it, but developers helped us quickly and effective. Very reccomended.

Rubinia Gioielli
Italy
About 2 months using the app
August 26, 2023

I’ve only had Genie Store Pickup for a few days but I’m falling in love fast! Customer service was great! They took time to customize somethings for me!! Awesome job, Ali !

VeganIceCreamMan
United States
About 2 months using the app