Reviews (188)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multiple pickup locations and enhancing customer service with flexible pickup options. It features an intuitive interface and customization capabilities, allowing for event location setups and blocking shipping rates for pickup-only items. The app supports the BOPIS model effectively and is noted for its reliability and responsive customer support, particularly from Ali, the owner. Support staff are praised for their ability to make custom code adjustments. Merchants also appreciate the ease of setup and integration, even in stores with customized themes or complex setups, enhancing shopping experiences and operational efficiency.

May 4, 2020

Works really well! The team there works quick and I was able to get them to customize my sight for a bit of money. Definitely worth the investment! Thanks again to the Genie team!

mocongreenhouses
Canada
3 months using the app
October 3, 2022

Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.

Simmering Soups n' Such
United States
3 months using the app
Genie Apps replied October 3, 2022

Thank you for your great feedback! It means a lot to us

Edited April 28, 2023

App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.

Matalahúva
Spain
3 months using the app
Genie Apps replied March 12, 2023

Thank you for your great feedback!!! It means a lot to us

July 1, 2021

Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!

Low-Kcal
Singapore
3 months using the app
Genie Apps replied July 1, 2021

Thank you for your great feedback!!!

June 22, 2021

C'est exactement le type d'application que je recherchais, le développeur est réactif et prend la main en cas de difficulté à installer l'apps.

Grain de sucre
Mayotte
3 months using the app
Genie Apps replied June 22, 2021

Thank you for your great feedback!!!

April 24, 2020

We needed an app for curbside pickup. The Store Pickup app was the solution and it's free. Had one little question and Genie Apps responded immediately with the answer.

The Very Idea
United States
2 months using the app
Edited November 30, 2021

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

Youngs Farm
United States
2 months using the app
Genie Apps replied December 17, 2021

Thank you for your great feedback!!!

April 15, 2023

Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.

Holwood Farmshop
United Kingdom
2 months using the app
Edited July 5, 2020

Initually, we had some troubles with adapting the app to our services. However, after contacting the developer he supported me in every way possible. Eventually, we succesful run the app and it supports our business :)

Really advise it.

Tabkeaw
Netherlands
2 months using the app
Genie Apps replied July 28, 2020

Thank you for your great feedback.

April 22, 2021

I am currently using the free trial to see if it's worth paying for. It turns out their support team is very helpful and efficient. Keep it up. Thanks

Cipriano Sans Rival
Philippines
About 2 months using the app
Genie Apps replied April 26, 2021

Thank you for your great feedback!