Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

March 17, 2022

Very Good app and service! The customer service responded quick and efficient helped me set up the app

wiinkbcn
Spain
3 months using the app
Genie1214 replied March 17, 2022

Thank you for your great feedback!!! It means a lot to us.

October 2, 2023

Very helpful

Noble Dairy Queen
United States
3 months using the app
Edited November 28, 2023

This app is exactly what I was looking for! I wasn't able to get it to integrate with the theme I was using, but Ali was able to assist and set it up perfectly in a day!

Update: I wanted to hide my local pickup address as it is a residential address and Ali was able to help me do that and only have the pickup address revealed when orders are made. This is super helpful for small businesses operating out of their homes.

I also had an issue with the pickup emails not syncing and he was able to look into it quickly and fix it.

ViviQ Succulents
Canada
3 months using the app
May 4, 2020

Works really well! The team there works quick and I was able to get them to customize my sight for a bit of money. Definitely worth the investment! Thanks again to the Genie team!

mocongreenhouses
Canada
3 months using the app
October 3, 2022

Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.

Simmering Soups n' Such
United States
3 months using the app
Genie1214 replied October 3, 2022

Thank you for your great feedback! It means a lot to us

Edited April 28, 2023

App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.

Matalahúva
Spain
3 months using the app
Genie1214 replied March 12, 2023

Thank you for your great feedback!!! It means a lot to us

July 1, 2021

Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!

Low-Kcal
Singapore
3 months using the app
Genie1214 replied July 1, 2021

Thank you for your great feedback!!!

June 22, 2021

C'est exactement le type d'application que je recherchais, le développeur est réactif et prend la main en cas de difficulté à installer l'apps.

Grain de sucre
Mayotte
3 months using the app
Genie1214 replied June 22, 2021

Thank you for your great feedback!!!

April 24, 2020

We needed an app for curbside pickup. The Store Pickup app was the solution and it's free. Had one little question and Genie Apps responded immediately with the answer.

The Very Idea
United States
2 months using the app
Edited November 30, 2021

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

Youngs Farm
United States
2 months using the app
Genie1214 replied December 17, 2021

Thank you for your great feedback!!!