Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

April 14, 2023

Best customer service! 100% worth using. All my questions were answered in a timely matter and whenever I had an issue they corrected it quickly

Cut the Line
United States
4 months using the app
Genie1214 replied July 18, 2023

Thank you for your great feedback!!! It means a lot to us

October 26, 2022

I feel this app is going to work really well for us. We are a farm that delivers product to 3 different locations once a month for our customers to pick up their products. This app allowed me to set up those options and have customers choose which location they wanted to pick up at. Customer service was very helpful. Much appreciated. Thank you.

Bunnett Green Meadows Farm
Canada
4 months using the app
Genie1214 replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

November 25, 2020

Great customer service. Was able to help us and we are not very tech-savvy! They were great and showed us examples of everything we were interested in before implementing it.

Princess Cafe
Canada
4 months using the app
May 10, 2021

works great for our store for multiple pickup locations! Very helpful IT with quick responses. Thank you

White Earth Mobile Market
United States
4 months using the app
Genie1214 replied May 10, 2021

Thank you for your great feedback!

August 2, 2022

Great app! Does exactly what I need it to do for my store. They even custom installed for me when I ran into trouble. Great customer service!

Love of Macs
United States
4 months using the app
Genie1214 replied August 28, 2022

Thank you for your great feedback!!! It means a lot to us.

December 26, 2022

Fantastic support, very responsive and nothing I asked was too much. Highly recommended! The app is just what I needed for my small business to make the customer choose his pick up time and date. Perfect!

KADOOKEN.be
Belgium
4 months using the app
Genie1214 replied December 27, 2022

Thank you for your great feedback!!! It means a lot to us

January 9, 2022

I researched about 20 apps to provide click and collect functionality on my store and found this one to be the best fit for my needs. It's not over complicated in the UX, easy to setup, very competitively priced and best of all the support is fantastic. I ran the app successfully for several months then I had an issue after installing another app. Ali helped me troubleshoot the issue and even wrote some different code to help try and get the two apps running together (they were clashing due to the way the checkout works, no fault of Store Pickup at all). Highly recommended. Cheers, Paul

Shoe Science
New Zealand
4 months using the app
Genie1214 replied January 10, 2022

Thank you for your great feedback!

October 23, 2023

Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using.
Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups

One Stop Supply
United States
3 months using the app
January 31, 2023

Fast response time and they also helped me fix an issue I had of my customer's not receiving their pickup location / pick up date in their emails.. I highly recommend this app. It made my website allow for pickups at different locations and allows them to choose their pick up time and date which is really helpful.

Colorado Cocoa Pod
United States
3 months using the app
Genie1214 replied January 31, 2023

Thank you for your great feedback!!! It means a lot to us

May 9, 2020

Excellent app and service!!! I requested to add local delivery function to this app and they made it work! I am very satisfied. Thank you.

Uni-T
United States
3 months using the app