Reviews (188)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing multiple pickup locations and enhancing customer service with flexible pickup options. It features an intuitive interface and customization capabilities, allowing for event location setups and blocking shipping rates for pickup-only items. The app supports the BOPIS model effectively and is noted for its reliability and responsive customer support, particularly from Ali, the owner. Support staff are praised for their ability to make custom code adjustments. Merchants also appreciate the ease of setup and integration, even in stores with customized themes or complex setups, enhancing shopping experiences and operational efficiency.
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This app is VERY useful for our store. Their customer service is also exceptionnel. We have had to make many adjustments to fit our needs exactly how we want it to and they are responding super quick and doing all the little twerks to customise it for us. Definitely recommend!!
I love the fact customers now have the choice of pick-up or delivery. I had difficulties getting the app up and running! Pick up Genie App reps helped me out promptly and efficiently! So grateful! Not only were they prompt with helping me out. Pickup by Genie reps also answered every email request or question just as quickly as I wrote them. Thank you again!
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I reached out to get support and was assisted in a timely manner. If you ever have a question, reach out and they will help you right away.
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We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.
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One of the only store pickup apps that works well with other apps. Great, efficient service. I emailed the developer for help with some code and he got back to me really quickly - and I LOVED the end result!
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Awesome app does everything we need it to do. Support and customer service is top-notch as well. Highly recommended!
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My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.
I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.
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Installation was very smooth and when I had a suggestion for offering discounts for pick-up orders, the developer helped us out by adding that feature to our installation. Very responsive and professional.
Update December 6, 2022
App continues to be great and the customer service from the developer is top notch. He should be commended for offering such a compelling option in the app store.
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Fantastic app and very good customer service from Ali - I would highly recommend this app for people wanting to offer a collection option to their customers. Great price too.
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