Subi Subscriptions App

Subi Subscriptions App

Reviews (818)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

September 30, 2024

L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service!

L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service!

Shop Santé
Canada
4 months using the app
June 21, 2024

Really well thought out, nice simple design and the support is really good. Our customers love it and we've made so many more sales. Would recommend.

Moocha Kombucha
United Kingdom
Over 1 year using the app
Subi (formerly Subify) replied June 24, 2024

We're so happy you find Subify is helping you grow!

November 6, 2024

Very prompt and fast migration help.

Caffeine and Watts
United States
2 days using the app
November 22, 2024

They are very helpful, I recommend!

bellaflow
Spain
About 14 hours using the app
September 5, 2024

I just downloaded the app, and needed some assistance with setting things up and Nareh was on top of it! She got my issues fixed asap and now I am up and running!

Creatively Unplugged
United States
3 months using the app
August 1, 2024

Had an issue that was addressed promptly, professionally, and perfectly. Makes being a new business owner easier when the app they use has great technical support. Thanks Mr. Wizard aka Mason.

Creepy Clubhouse
United States
9 months using the app
September 1, 2024

I just added this to my website today and it was easy to set up!

rankhorseco
United States
6 months using the app
September 10, 2024

I gave that app a go, and was surpised how quick and engaged the support team is, especially Melika. She is on top of everything. I'm glad that I can work with her on my shop.

THRIVEUP
United Kingdom
15 days using the app
September 10, 2024

.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer.

Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..

TIME 2 GROW LLC
United States
19 days using the app
March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subi (formerly Subify) replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.