Subi Subscriptions App

Subi Subscriptions App

Reviews (751)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and seamless Shopify integration, making subscription management efficient. They praise the responsive customer support and the customization options that enhance customer retention and satisfaction. Its reliable performance and competitive pricing are also noted as beneficial for boosting business operations and revenue.

May 25, 2023

The customer service is through the absolute roof. The app is really easy and fantastic in itself, but my goodness the customer service is next level. Real human to talk to from minute one, with instant messaging. Hasti went above and beyond. So glad I chose this app over others.

Complete Cafe Services
Australia
About 2 hours using the app
Subi (formerly Subify) replied June 3, 2023

Thank you for the great review!

We're proud of our customer service and we're glad that you enjoyed it as well. We're here if you needed anything else.

December 22, 2023

Shockingly responsive. Installed this at 8 pm and customer service was helping me instantly.

NFUZ Tape
United States
About 1 hour using the app
Subi (formerly Subify) replied January 7, 2024

We're so pleased to hear about your positive experience with our customer service! Thank you for sharing how our team was able to assist you promptly after installing Subify. We understand the importance of quick and efficient support, especially during critical moments like installation and setup.

Our goal is to ensure that every user feels supported and valued, no matter the time of day. Your feedback is greatly appreciated as it helps us to continue providing the best service possible.

If you have any more questions, need further assistance, or have suggestions on how we can improve, please don't hesitate to reach out. We're here to help and committed to ensuring your satisfaction with Subify.

September 18, 2023

Aliya was very helpful and tried to find a solution to my inquiries!

Coro Foods
United States
About 1 hour using the app
Subi (formerly Subify) replied January 28, 2024

We're delighted to hear that Aliya was able to assist you effectively and provide solutions. Our team is dedicated to delivering exceptional customer support. If you ever have more questions or need further assistance, please feel free to contact us.

November 24, 2023

He provado varias aplicaciones de subscripciones y creo que Subify, es de las mejores, sobretodo por que la puedes comfigurar en Español y en muchos idiomas más. Es un plus, que otras aplicaciones no tienen, es de facil comfiguración y muy intuitiva.

Quality Blends
Spain
About 1 hour using the app
Subi (formerly Subify) replied January 28, 2024

¡Muchas gracias por tu comentario positivo! Nos alegra saber que encuentras Subify como una de las mejores opciones, especialmente por su capacidad multilingüe y facilidad de uso. Seguiremos trabajando para ofrecer una experiencia aún más intuitiva y accesible para todos nuestros usuarios.

January 20, 2023

Easy to install and integrate with Shopify website, smooth operation. Team is consistently asking for improvement suggestions and by this rate soon probably will be the best choice for managing subscriptions. Looking forward to see improvements and many thanks to entire team for quick support when needed.

Rista Barista Roastery
United Arab Emirates
About 1 hour using the app
Subi (formerly Subify) replied January 26, 2023

Thank you for your kind words and positive feedback! We're glad to hear that you found our product easy to install and integrate with your Shopify store and that it is operating smoothly. We appreciate your suggestions for improvement and are constantly working to make our product the best choice for managing subscriptions. We are glad that you've received quick support when you needed it, and we will continue to work hard to improve. Thank you for your support!

June 26, 2023

incredibly helpful with setting up of the page and first set of products! no issue was too big for them and would very much rate the app and the customer sevice!

BRAV Endurance
United Kingdom
About 1 hour using the app
Subi (formerly Subify) replied February 6, 2024

We're thrilled to hear about your positive experience with setting up your page and your first set of products using our app! Our team is committed to ensuring that no issue is too big to tackle, and we're delighted to know we could meet your expectations in both the functionality of our app and the quality of our customer service. Your high rating and satisfaction with our service mean a great deal to us. We aim to provide continuous support and assistance, so you feel confident and supported at every step of your journey. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need further help or have more products to set up. Your success is our success!

April 16, 2023

Just starting to use this product but so far the setup has been very easy, i setup my memberships in less than 20 minutes, the user guides and videos were helpful but the support team was so great. They were very responsive and went above and beyond. Can't wait to start making money!

Elektra Fitness
Canada
About 1 hour using the app
August 9, 2023

I looked around a few of the subscription apps and was really glad I found Subify. The user interface is very easy to use where as others are quite clunky. I had the support of the team to help get it up and running as well so that was one less tech problem to worry about. The subscription options and customisation available is great too it helps me give my customers greater flexibility and discounts which encourages purchase.

Labre's Hope
United Kingdom
About 1 hour using the app
Subi (formerly Subify) replied January 28, 2024

Thank you for taking the time to share your experience with Subify! We're delighted that you found our user interface easy to use and that you appreciated the support from our team to get things up and running smoothly. Offering flexible subscription options and customization is indeed important for catering to your customers' needs, and we're thrilled to hear that it's working well for your business. If you ever have more ideas or questions about how to enhance your customers' experience further, don't hesitate to reach out. We're here to support your success with Subify!

June 23, 2023

the support from nareh was world class in half an hour for our membership program all set up - the competitors apps deleted - now our new sales strategy can start - st.r from dortmund/germany

geistreich Akademie
Germany
About 1 hour using the app
Subi (formerly Subify) replied June 25, 2023

Thank you for the amazing review! We're all high-fives over here knowing Nareh could get you set up so swiftly - half an hour, that's impressive! It's fantastic to hear our app is now an integral part of your new sales strategy.

Greetings to Dortmund from all of us! If you need anything else or simply want to share how things are going, don't hesitate to drop us a line. Here's to your success! 🥳

December 16, 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Fairtrade Gifts from Palestine | Handmade Palestine
United States
About 20 hours using the app
Subi (formerly Subify) replied January 4, 2024

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!