Reviews (3,425)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

Edited February 27, 2024

We use this app to manage our subscriptions and have been very pleased! I love that whenever we have a question I can live support from a human usually in under a minute and they stay with me for the entire fix.

Revvl Health
United States
Over 2 years using the app
Appstle Inc. replied January 13, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 23, 2021

Wow - what great customer service. Very simple to install and intuitive to use. I was having an issue with scrolling the list of products to add. I contacted them by the chat feature in the app and got an immediate response. Vikas tried to help there and then but couldn't work it out, so I was invited to a video call. All sorted very quickly. Turns out it's because I use the little button in the middle of my keyboard rather than the touchpad! (If you do too, use that button together with the l & R buttons at the top of the touch pad - all 3 together is a bit awkward, but it is a work around whilst they add a feature to use the button on it's own)
No waiting around for emails to be answered and the response arriving in the middle of the night. So far so good. Now to get Utterly Rawsome's customers on the 'other' app to move across....

Utterly Rawsome Ltd
United Kingdom
Over 2 years using the app
Appstle Inc. replied May 3, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

November 9, 2021

Best App for subscriptions ever!
If you are need full control and many options to offer subscriptions to your customers, this app has it all!
Moreover they have an outstanding 24/7 support!

betterbynature Shop
Germany
Over 2 years using the app
Appstle Inc. replied November 9, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited December 29, 2021

Ik heb deze app gebruikt voor een abonnementsconstructie waarbij het product maandelijks gewijzigd kan worden. De servicemedewerkers waren snel bereikbaar (via chat) en deskundig.

Parfumez
Netherlands
Over 2 years using the app
Appstle Inc. replied December 29, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited December 4, 2023

Super easy to integrate and have up and running. I had one small issue and contacted support chat. Within about 2 minutes I had a response and within another minute or so the issue was fixed. Fantastic customer support!

Six Simple Machines
Australia
Over 2 years using the app
Appstle Inc. replied May 14, 2021

Thank you for your review! We are glad to be of assistance.

July 23, 2021

Great support right up front. Immediately after I installed the App, since my theme was not in their list some quick customization was required for the buttons to match my theme. I was instructed to click Contact Support, and it was done within 5 minutes. If their ongoing support is this good I expect this to be a great experience going forward.

Inahsi Naturals
United States
Over 2 years using the app
Appstle Inc. replied July 23, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

January 26, 2022

Fantastic support!! Tremendous service and convenience. Super happy business here!! We are growing each and every month

The Vinyl Craze
United States
Over 2 years using the app
Appstle Inc. replied January 26, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Edited December 24, 2021

The customer service is EXCELLENT! They immediately responded to me & helped me until I understood everything! They were patient and kind. I HIGHLY RECOMMEND this app for anyone.

Dazzle Diva 5 Online Store
United States
Over 2 years using the app
Appstle Inc. replied December 24, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited December 6, 2023

This app has some of the best customer support I have ever experienced. I highly recommend it as a subscription app!

thelolliesbyleah
United States
Over 2 years using the app
Appstle Inc. replied May 26, 2021

Thank you for your constructive feedback :) We are really glad to hear this!

Edited March 1, 2024

Great app, easy to use. I had a couple of questions and the team got back to me within a couple of hours. Would definitely recommend using this to get your subscription engine setup. Great service from the team

Hempooch™
Australia
Over 2 years using the app
Appstle Inc. replied November 6, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.