Reviews (3,427)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

Edited April 6, 2023

Der Kundensupport war äußerst hilfsbereit und reagierte schnell auf meine Fragen und Anliegen. Ich hatte einige Schwierigkeiten bei der Einrichtung des Abonnementdienstes auf meiner Webseite, aber der Kundensupport war geduldig und führte mich Schritt für Schritt durch den Prozess.

Was ich besonders schätzte, war, dass der Kundensupport auf meine individuellen Bedürfnisse einging und mir maßgeschneiderte Lösungen anbot. Sie waren nicht nur auf schnelle Lösungen aus, sondern investierten auch Zeit und Energie, um sicherzustellen, dass mein Abonnementdienst optimal funktioniert.

Ich war auch beeindruckt von der Professionalität und Freundlichkeit des Kundensupports. Sie waren stets höflich und respektvoll und gingen auf meine Fragen und Anliegen ein, als ob ich ihr einziger Kunde wäre.

Bug Brothers
Germany
Over 1 year using the app
Appstle Inc. replied February 3, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited October 22, 2021

This is a good product, and I give this 5 stars to the customer service team. Help me a lot to solve my issue.

petncompany
Australia
Over 1 year using the app
Appstle Inc. replied October 22, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 15, 2021

Excellent customer service from Ahmed. He helped install the app to my theme and then offered to customise it so it matched my theme. Thank you!

NailzintheMail
United Kingdom
Over 1 year using the app
Appstle Inc. replied December 15, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

December 6, 2021

I'm rating this app a 5* partly due to current functionality but mainly due to the responsiveness of the team. They will go above and beyond to find solutions, get back to you quickly on queries / help needed, and are super open to collaborating with other apps that they are not yet integrated with. What I love:
- subscriptions as well as 'build-a-box functionality. There aren't too many apps that do this!
- integration with your shopify theme. - consumer 'manage my subscription' functionality that can be configured to your requirements - you choose what customers can and can't change
- highly configurable What I Wish
- it integrated with a delivery scheduling app. I believe this is currently a restriction on Shopify's end which is in the plan to fix during H1 2022.
- 'manage subscription' currently allows customers to change subscription frequency outside the options available due to the free form field to adjust

Good Sheets
Australia
Over 1 year using the app
Appstle Inc. replied December 6, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 29, 2021

Super easy to install and great customer service from the start. Zulkifal at customer support helped me quicklky and efficiently.

The Nekked Bar Soap Factory
United States
Over 1 year using the app
Appstle Inc. replied August 29, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

October 19, 2021

I have just installed this app and still trying to figure it all out. However, I can say that the tech support is top-notch. Kehanvi answered all of my questions and made some design changes for me. I feel confident that if I have any other questions, they will be addressed quickly. Great service and I highly recommend this app.

Trail Rated Coffee
United States
Over 1 year using the app
Appstle Inc. replied October 19, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited December 8, 2021

I am very pleased. Ahmed was helpful and efficient in the configuration of one of my subscriptions.

Heavens To Betsy Cakery
United States
Over 1 year using the app
Appstle Inc. replied October 23, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

February 17, 2022

Great customer service, walked me through the entire process and went above and beyond to assist. Thanks so much

DYBS Squared
United States
Over 1 year using the app
Appstle Inc. replied February 17, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 12, 2022

Great app and even better support! I couldn't figure out how to set up the subscription box on the website properly. Clicked on the help button, within minutes, Mann came to the rescue and sorted it out. Very impressed with the customer support. Now just need more testing and it can go live soon.

Purple Stitches
United Kingdom
Over 1 year using the app
Appstle Inc. replied June 12, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

June 2, 2022

We have a custom theme. One chat and the subscription app was embedded onto our site no issues. Highly recommend.

Ranger Ready Repellents®
United States
Over 1 year using the app
Appstle Inc. replied June 2, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.