Reviews (3,411)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

May 29, 2024

Great app, very helpful and responsive staff.

Australian Medicinal Herbs
Australia
7 months using the app
Appstle Inc. replied May 30, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 3, 2024

great customer service

JasperSoaps™
United States
7 months using the app
Appstle Inc. replied June 4, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

April 30, 2024

- Installation took a entire week of me staying up to midnight asking them whether the installation had completed
- They only work PCT time zone which meant i wouldnt get a response until after 6.30pm
- Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me.
They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.

Cherries & Carrot Tops
United Kingdom
7 days using the app
July 6, 2024

Helpful and patience support + service

Luminor Royale
Sweden
3 months using the app
Appstle Inc. replied July 8, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 29, 2024

Received great customer service on their live chat. They were able to customize the look of the app to match our branding and place in exactly where i wanted on the product page.

Leland Mills
United States
About 2 hours using the app
Appstle Inc. replied May 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

March 24, 2024

The team here have always been very helpful. They are quick to respond to problems and are able to solve issues quickly. Easy to use app and good customer service.

My Store
United Kingdom
About 1 month using the app
Appstle Inc. replied March 25, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

March 21, 2024

So far the migration experience has been great, with both an onboarding call that was specific to our needs but also the all back and forth to migration was very easy.

LYFTO
Switzerland
21 days using the app
Appstle Inc. replied March 22, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

July 3, 2024

Super application, je recommande, le support répond très facilement et très vite à mes questions, c'est parfait !

La Carte Postale
France
8 days using the app
Appstle Inc. replied July 4, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 25, 2024

10/10 Customer Service. They are always online to help.

Laylas Method
United States
About 1 month using the app
Appstle Inc. replied April 26, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

April 4, 2024

Chaque fois que nous avons une problématique, nous écrivons au support et avons toujours une réponse rapide. Les gens du support sont courtois et sympathiques. Ils nous ont même proposés de nous aider à agencer le widget avec notre boutique en ligne sans que nous leur demandions.

Vraiment un excellent service clientèle, nous recommandons!

Selv Rituel
Canada
Over 1 year using the app
Appstle Inc. replied April 6, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.