Reviews (3,714)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

July 7, 2023

Awesome App! I highly recommend this app for subscription functions. Really all in one package!

Temptations Cakes Shop
Singapore
About 2 months using the app
Appstle Inc. replied July 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

December 14, 2022

Honestly, great app, and great service. Simple and to the point. I only needed a free trial option and they gave me a custom offer at a better price. Thanks a lot guys!

M.I. Advisors
Canada
About 2 months using the app
Appstle Inc. replied December 14, 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

April 25, 2022

Features are great, it does what it says on the tin and has been really popular with our customers, its everything we wanted. What has blown us away though is the support... been in touch a couple of times with questions; answers almost immediate and they don't hesitate to make tweaks and changes to get the most out of the app. Very impressed.

Internet Reptile
United Kingdom
About 2 months using the app
Appstle Inc. replied April 25, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

February 11, 2022

Really 5 stars to this app, I had a problem with a similar application that did not offer any concrete solution but they in less than 10 minutes the problem was solved. Now I wait to test their subscription management to make a more concrete feedback

Linked Heart Box
United States
About 2 months using the app
Appstle Inc. replied February 11, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

June 3, 2022

Customer Service was perfect! Very attentive and helpful and the app so far is 100% serving the company

Clube DRJ
Brazil
About 2 months using the app
Appstle Inc. replied June 3, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

January 18, 2022

Just started using this app for a new membership platform. Setup was easy, and when there were parts that I needed help to customise, support were just minutes (sometimes seconds) away. Really impressed with the service over all, and the app is brilliant. One of the best looking customer portals out there as well, which is important to me, and plenty of customisation options built in, with additional CSS customisation available as well. Top quality, amazing service. Highly recommended.

SINGERVERSE
United Kingdom
About 2 months using the app
Appstle Inc. replied January 18, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 28, 2022

The best subscription I have ever used, and amazing customer support. I struggled with other subscription apps, and as soon as I opened Appstle I was really impressed.

thefriendlytees
United States
About 2 months using the app
Appstle Inc. replied April 28, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

April 1, 2022

We have only just started using this app, but the customer care so far has been great! The responses were rapid and for a 'chat' based customer care system I was impressed with the quality of service. My experience has started well!

Topflite NZ
New Zealand
About 2 months using the app
Appstle Inc. replied April 1, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

November 9, 2021

Im new to this app but so far I really like it. It was very easy to use and it looks great on my site!

Elle MeChelle
United States
About 2 months using the app
Appstle Inc. replied November 9, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 11, 2021

I've just joined and was struggling to work out how an idea in my head could work with the app. I sent a message to the developers and received a response within a few seconds and continued to have an extremely helpful conversation where I was shown screenshots and given full explanations on how to bring my idea to life. Absolute 10/10 for customer service!

Forget Me Not Boxx
United Kingdom
About 2 months using the app
Appstle Inc. replied August 11, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.