Reviews (3,715)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

August 18, 2023

This is a great app, and I love their customer service chat on the free plan.

I really recommend this app.

Wild Roots Cafe
United States
About 1 month using the app
Appstle Inc. replied August 19, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

March 24, 2022

I've tried out most of the subscription apps available on shopify and this one seems the most flexible. Also, they are constantly adding new features and the customer service is brilliant

SushiBuilder
United Kingdom
About 1 month using the app
Appstle Inc. replied March 24, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 30, 2023

The app is easy to use, and their customer service is great. Speedy responses with in-depth explanations and videos on how to fix things, which comes in handy for someone like me who's not great at tech!

Oahu Charms
United States
About 1 month using the app
Appstle Inc. replied August 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

February 13, 2023

Great app and fantastic support. Exactly what we were looking for our web shop. Highly recommended!!!

iüLabs
Germany
About 1 month using the app
Appstle Inc. replied February 13, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

March 8, 2022

I love this app! I feel like Appstle has taken our website to the next level. It was very user friendly to install, is flexible and helpful for customers to use, and the customer service is so great. I have received replies within minutes of sending my questions to them. Appstle staff even adapted the app to a widget on my page upon request. Thanks Appstle!

32 Lakes Coffee Roasters
Canada
About 1 month using the app
Appstle Inc. replied March 8, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 19, 2022

We have been using another subscription app for a few years now which has worked well so far but we found the customer support lacking and any customisation of the app to be quite difficult if you don’t know code! We started the onerous task of looking for alternatives and finally found Appstle. From the outset the customer support was (and still is) hands down the best we have found from any Shopify app – and that was when we were still trialling the product. We had hundreds of existing subscribers to migrate and Appstle supported us all the way through. The superior customer support makes it feel like they are a part of your own business. Whilst we started on this journey to replace our existing subscription platform cautiously – all I can say is we should have done it sooner! Happy Paws Pet Food

Happy Paws Pet Food
Australia
About 1 month using the app
Appstle Inc. replied May 19, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

April 20, 2022

I used this app to bridge a need on my website that was not offered by Shopify. The app was easy to set up and the best part of it all was that there was someone waiting to guide me through the setup. Nadeem was amazing and patient, and helped me get everything squared away. Can't wait to see what this app has to offer!

Amaroq
United States
About 1 month using the app
Appstle Inc. replied April 20, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited July 30, 2024

Great service, fast, reliable, and helped me with all my issues. Recommended!

UpperBodyDestruction
Slovenia
About 1 month using the app
Appstle Inc. replied February 14, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 9, 2022

These guys went way beyond! 10/10 customer support, it's like having your own coding team! Support is on 24/7 from my experience, what else could you want.

Funky Food
Australia
About 1 month using the app
Appstle Inc. replied June 9, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

December 30, 2022

The app is highly customizable and affordable! They have the BEST support team! Super fast and very helpful! They even offered to customize our widget without us asking! Super impressed by them. Highly recommended for any merchant selling subscription products.

The Bookshelf
United Arab Emirates
About 1 month using the app
Appstle Inc. replied December 30, 2022

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.