Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,844)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.

Edited March 16, 2023

Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago.

App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.

Valli Wine
New Zealand
30 days using the app
Appstle Inc. replied February 28, 2023

Hi,

This is Ria, the co-founder of Appstle. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support engineers in the non-US work hours, since the time of your review, to ensure we have strong 24x7x365 support.

Please feel free to email me at ria@appstle.com or at support@appstle.com anytime if you need any more help.

Thanks,

February 11, 2022

Very helpful in addressing issues carried over from a previous subscription app. Reached out in the middle of the night and had instant (and very pleasant!) help that resolved my issues.

Wimberley Puzzle Company
United States
30 days using the app
Appstle Inc. replied February 11, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

April 1, 2022

Me encanta, no encontraba un app que no me cobrará muchisimo para arrancar mi negocio. Y aparte el servicio del cliente es muy bueno y amigable

Cleto El Influencer
Mexico
30 days using the app
Appstle Inc. replied April 1, 2022

¡Gracias por la excelente reseña! Nos complace ser parte del ecosistema de su tienda y apoyarlo en su crecimiento.

October 14, 2021

Great app with all the features you need to get started and then expand your subscription product options on Shopify. Customer service is also superb.

Atavist Supplements
United Kingdom
29 days using the app
Appstle Inc. replied October 14, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

March 23, 2023

So far the app has worked flawlessly and customer service responded to a question immediately. Very happy with the $0 cost unless you hit $500 in sales with the subscription. Let's you try it out worry free to see if its right for you.

Tall Texan Coffee Company
United States
29 days using the app
Appstle Inc. replied March 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

October 17, 2021

That app is perfect! It has that we were looking for. The customer service is 24/7. I recommend that app

Habitmarket.com
Spain
29 days using the app
Appstle Inc. replied October 17, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

February 28, 2022

The app is great but the team behind it are even better. Available to answer any question I have big or small and they even helped me with some custom CSS to ensure consistent branding. Amazing! I also like the fact that the app is a 1-monthly charge. Other apps are per transaction and although its better upfront as you don't need to pay anything the goal is to have a successful subscription service which would mean other apps would get very expensive, very quickly.

The High-End Hippie
Canada
29 days using the app
Appstle Inc. replied February 28, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited July 10, 2022

app working great, team is very friendly and always there to answer in the chat. i've had some problems with manage subscription button but they are fixing it.

Popi Hair
United Kingdom
29 days using the app
Appstle Inc. replied June 11, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

July 5, 2023

App support was very helpful to get the subscription toggle positioned where it needed to be on the page and to customize the widget according to our needs.

Wize Tea
Canada
29 days using the app
Appstle Inc. replied July 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 1, 2023

Momna was fast in answering, she resolved the problem and she was very nice. Outstanding customer service

LongevityBotanicals
United States
29 days using the app
Appstle Inc. replied June 1, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)