Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,848)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. It features a user-friendly interface and offers customizable subscription options like "Build-A-Box," which improves customer retention and satisfaction. The app integrates seamlessly with Shopify and is easy to set up. Its performance is reliable, operating smoothly without glitches. Exceptional customer support is frequently highlighted, with quick response times and effective problem resolution, enhancing the merchant experience significantly.

December 9, 2022

Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.

Blonde Solutions
United States
Almost 2 years using the app
January 18, 2022

So far I'm happy with the app and the customer service is outstanding. I contacted them with a question and not only was it answered quickly, they even took the time to look over my products and make corrections to the appearance of the widget and offered to make other changes if I ever needed/wanted them. I haven't even officially announced the addition of the subscription feature and my customers are already using it. Thanks for the great service!

White Oak Bee Company
United States
23 days using the app
Appstle Inc. replied January 18, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

March 11, 2023

Very happy so far. Staff helped me with the set up and so customisation issues. Looking forward to using it.

Zojo Elixirs
Poland
23 days using the app
Appstle Inc. replied March 11, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited December 28, 2021

Very simple and easy to get setup. So far I'm loving this. Looking forward to integrating it with Bundler as well. Had to chat with Junaid at support with a few questions and the response time was superb, very helpful. Highly recommend this app. I've used others and they left me wanting more and were confusing. This one is very user friendly so far and the customer support has been wonderful.

Wooly Beast Naturals
United States
23 days using the app
Appstle Inc. replied December 28, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Edited July 13, 2023

Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in.

Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.

Nature Provides
United Kingdom
Almost 2 years using the app
Appstle Inc. replied July 14, 2021

Hi,

This is Ria, the co-founder of Appstle. Thankyou for sharing the feedback, and I apologize for the inconvenience you faced in the past. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support engineers in the non-US work hours, since the time of your review, to ensure we have strong 24x7x365 support.

Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you need any help in the future.

May 11, 2021

HIGHLY RECOMMENDED APP! I usually dont leave reviews but this app is awesome and the response time of the developers is awesome!

A.J. Porter
United States
23 days using the app
Appstle Inc. replied May 11, 2021

Thank you for your review! We are really happy that we were able to assist you with your set up!

Edited July 8, 2021

I lo this app for our monthly newsletter subscription. If I have any questions the support team is fast, knowledgeable, and very patient.

In Russ We Trust Crypto
United States
23 days using the app
Appstle Inc. replied July 8, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

Edited October 14, 2022

It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to edit and categorize the product adding part from the admin panel. Otherwise, the person who uses our site every 10 days wastes time and gets bored of adding it and cancels the subscription. The application is very cost-effective, I hope it solves it. There are many good aspects, but 1 bad side makes everything.

Fin And Earth
United Kingdom
Over 1 year using the app
Appstle Inc. replied November 18, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

October 3, 2023

Exceptional support team. Always willing and able to help!

Fitties
United States
22 days using the app
Appstle Inc. replied October 4, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 6, 2021

Incredible customer service! 100% recommendable.The problems that I have had when implementing the service on my page were solved in minutes

Padelarte
Spain
22 days using the app
Appstle Inc. replied October 6, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.