Reviews (3,721)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its significant business impact, streamlining subscription management, and enhancing customer experience. It offers cost-effective pricing without taking a percentage of revenue, making it ideal for small businesses. Many report increased sales and customer retention due to its ease of use and robust features. The app is praised for its user-friendly interface and comprehensive features, including customizable subscription options, Build-A-Box functionality, and seamless integration with other apps like Klaviyo. Merchants value the extensive customization options and simple-to-customize customer portal. Known for reliable performance and smooth operation, the app has a straightforward setup process, often aided by detailed tutorials and videos. It also offers smooth, often free, migration from other subscription apps. Customer support is consistently praised for its responsiveness and helpfulness, often responding within minutes. Support agents provide personalized assistance, including custom video explanations and tailored solutions. Live chat support is available 24/7, enhancing the support experience. Merchants highly recommend this app for implementing subscription services on their Shopify stores due to its value, feature set, performance, and exceptional customer support.

May 28, 2021

Easy to use app and the support team is fantastic. I had a question and heard back from them in under 2 minutes!

Jess' Paper Co.
Canada
11 days using the app
Appstle Inc. replied May 28, 2021

Thank you for your review! We are glad that we were able to address your concerns.

November 26, 2021

The Customer service on this app is amazing. I feel safe using Appstle for my business. When I need help I know Appstle will be quick and efficient to make sure all my needs are met.

PetsWorld
United States
11 days using the app
Appstle Inc. replied November 26, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

August 1, 2021

Appstle is saving my life after a terrible experience with a subscription management app. Their customer service has been beyond fantastic and they've been able to answer every question without putting my current subscribers in danger as we work out a migration. Hussain has spent hours talking to me at this point to help make sure this all goes smoothly, and I am beyond grateful! My business runs on fantastic customer service, and when the other app has failed me, it has jeopardized my ability to offer that customer service. Appstle is going to help me deliver my customers the experience they deserve!

Harbor and Sprout
United States
11 days using the app
Appstle Inc. replied August 1, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.

July 2, 2022

We've tried working with other subscription apps, but none were meeting our requirements, they gave us a headache in getting them set up, and support had long turn-around-times. I'm so glad we found Appstle - the entire setup has been incredibly easy, and for the few things we wanted to double-check, their team was readily available and incredibly helpful. They have gone out of their way to make things easy for us. Great customer support, and great product!

heyholy.com
Germany
11 days using the app
Appstle Inc. replied July 2, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 26, 2021

I used this app to help integrate a subscription. They provided help in under 10-min! I'm grateful for this service.

Shop Live Better
United States
10 days using the app
Appstle Inc. replied August 26, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 24, 2021

Great support :). Thank you very much! I can recommend it. It is easy to understand. Support is always available.

LakeGIN
Germany
10 days using the app
Appstle Inc. replied July 24, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

March 13, 2022

customer service A+. Always available on chat- very helpful. Many options and once you figure it all out it's pretty straight forward.

2 Chicks with Chocolate
United States
10 days using the app
Appstle Inc. replied March 13, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

July 8, 2023

Had an amazing experience with Appstle Subscriptions! Annie went above and beyond to assist me and provided exceptional customer service. I highly recommend their services for hassle-free subscription management. Thank you, Annie!

PlanetKai
Australia
10 days using the app
Appstle Inc. replied July 8, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

June 29, 2023

So far so good, we moved from recharge because it stopped working and was no longer compatible with our site. Support has been helpful with the migration and quick to answer any questions.

Madame Tiger
Australia
10 days using the app
Appstle Inc. replied June 29, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

February 28, 2022

very good app. i've been recommending to some friends and even when its free, the app is able to perform well and able to help my business tremendously.

Melty Singapore
Singapore
9 months using the app