Reviews (3,265)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

April 21, 2021

So far so great! I just added this app to my store and utilized the chat feature to work with live help to get me up and running! He was very helpful and helped me feel confident that this was the right choice in app for adding a subscription service to my store. I'm very happy with everything so far!!

Everyday Fancy Candle Co.
United States
About 1 hour using the app
Appstle Inc. replied May 3, 2021

Thank you so much for your support! We are so happy that you feel Appstle Subscriptions is the right fit for your business.

July 28, 2021

This app is so simple to use! And the 24/7 support makes set up so quick and easy! Some other apps don't charge automatically for subscriptions but this one does which makes things so easy. I'm excited to watch sales rise with this subscription option.

Royal City Brewing Co.
Canada
About 1 hour using the app
Appstle Inc. replied July 28, 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

March 31, 2022

great customer service, can't wait to add this to my store offerings. excellent help, above and beyond.

Girl With A Sword Productions
United States
About 1 hour using the app
Appstle Inc. replied March 31, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

February 28, 2022

I used this app to set up a subscription box, and the setup and customer service was flawless and set up in less than 10 minutes. In fact- most of the time was me explaining how I wanted it to work and their team was helpful and thorough to make sure it was up and running exactly how I wanted it and ready to go on my site. I would highly recommend!

Laissez Faire Shop
United States
About 1 hour using the app
Appstle Inc. replied February 28, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 16, 2022

Mitanshu was awesome helping me set up. This app is exactly what I needed! Thank you again for all your help.

Beard Care Club
United States
About 1 hour using the app
Appstle Inc. replied June 16, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

April 9, 2023

App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and this has by far been the worst

myheatups
United States
1 day using the app
Appstle Inc. replied April 27, 2023

Dear Merchant,

We are sorry to hear you had a less-than-stellar experience with us. Our intention is never to make our merchants feel that we are unreachable.

Our team has curated a short loom video specifically going over the subscription model that you are looking for, explaining limitations and workarounds along with it through the email along with short tutorial videos attached for our Appstle Menu feature as a workaround for your model.

If you need any help with the setup or if you would like to schedule a call with our support specialists, feel free to reach out to us anytime.

Thank you for your valuable feedback.

August 15, 2021

Amazing customer service from Hussain! Very quick and professional service. Easy to work with moving forward

Foraged For You Store
Australia
About 1 hour using the app
Appstle Inc. replied August 15, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

December 7, 2021

first time downloading an app and I chose the right one! customer service was PHENOMENAL and walked me through everything step by step! 1000000 stars!

copper + pine
United States
About 1 hour using the app
Appstle Inc. replied December 7, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 27, 2022

The app is excellent, and the customer service is amazing. They helped me with my setup and installation and it was a breeze.

All Fido
United States
About 1 hour using the app
Appstle Inc. replied May 27, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

April 4, 2022

I got great service through even thr free app. They helped me beyond what i expected. I loved the easy steps and visuals to help. They even did things for me on the backend to save me time.

The Kilo Co
United States
About 1 hour using the app
Appstle Inc. replied April 4, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.