Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.
Refine
-
By rating
Installed in minutes. Had a question about shipping charges with a subscription, hopped on the support chat and had it answered in just a few more minutes.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
The best tech support i've ever had. Mitanshu was so helpful and quick - it made me subscribe to the Starter level of the app.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very easy to download, very helpful support team! EXACTLY what I was looking for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I used this subscription app for our Supplement ecom site. Great customer service. Easy integration. Very helpful. Definitely recommend!!......................................
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
I haven't had a chance to do a deep dive with the app yet, but I have already experienced the company's fantastic customer service. In just a few minutes, an online assistant was able to help me connect the widget to my site and set it up to match the rest of my site's theme. Very impressed with their customer service and helpful staff! If that's any indication of how good their product is, I know I will be a very happy customer!
Thank you for the review. Really appreciate that! We are glad that we were able to meet your expectations. :)
Great support and great communication!
I really love this app and the person that helped me in chat was very helpful! Thank you!
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.
This app is just what I was looking for and had a ton of 5-star reviews so we're trying it. The customer service has, so far, been very quick to respond and very helpful. I'm looking forward to using this app for our subscription orders!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
We needed a subscription option and in less than 15 minutes I had it configured and working, plus the team had customised the look to fit ours. Excellent product
Glad we were able to help you :)
Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.
We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.
Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations
Feel free to reach out if you need help with anything else.
Thanks,
Appstle Subscriptions Team
don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, no thing, then i messaged again and a new person came on. They had the audacity to tell me it wasn't their app widget and they couldn't do anything about it. They don't even know what their own widget looks like. I showed them proof again it was definitely theirs (it was the only subscription app I had installed, was a new store). Again they said the same thing, it's not their app widget, and they couldn't help. Wow! pretty bad customer service.
Dear Merchant,
We apologize for the inconvenience you faced with our app. As explained in the loom videos, the issue you encountered with the radio buttons was related to the widget that was being rendered from your own theme. I am glad we were able to align and get that sorted eventually. We are super glad to have you continue with us!
We should have been faster with the support, and I sincerely regret the experience you received from the first representative. We have put them back on training, to ensure we don’t have any gaps in our service and to meet the high bar we have set for ourselves.
Please feel free to reach out if you have any further questions or concerns.