Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable subscription management features, including a customer portal and a product page widget. Its user-friendly interface and sleek design are highly praised. The support team is noted for their responsiveness and expertise. Some merchants reported bugs with the Build A Box feature, but these are being addressed. The app's free plan up to $500 in monthly subscriptions is appreciated by small businesses. It's seen as a valuable tool for enhancing customer shopping experience and fostering customer loyalty.

November 22, 2023

We have been using this app for a while now, has great functionalities and fits well into our subscription program. The support team has been really helpful and quick with the responses.

EYRACURE
Sweden
6 months using the app
Appstle Inc. replied November 24, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Edited April 28, 2024

I was extremely happy with the support. I had a billing question, and it was answered with what I needed to know, and more support was also on offer.

Endure Earth Nutrition
Australia
8 months using the app
Appstle Inc. replied November 22, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

March 28, 2024

Great Support Team!

Terre Coffee Roasters
United States
About 23 hours using the app
Appstle Inc. replied March 29, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 6, 2023

Hannah, who helped me with my query, was fantastic, she was friendly, super responsive, and just the perfect example of what support and customer service should look like across any service. She helped me with my query within 5 minutes, and was very attentive - can't recommend her help enough!

Budbox
Switzerland
10 months using the app
Appstle Inc. replied November 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 14, 2023

This is a great app! I had a little bit of trouble when I first set it up but the customer support was quick and extremely helpful.

Million Dollar Pet Treats
United States
5 months using the app
Appstle Inc. replied November 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

December 1, 2023

Great customer service. Always quick and explains things very well. Easy to use app at a very reasonable price. We love using it!

Best Gift
United States
2 months using the app
Appstle Inc. replied December 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

December 15, 2023

Excellent Customer Service. App performs really well.

Topnotch Microgreens
United States
7 months using the app
Appstle Inc. replied December 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 9, 2023

Really easy and gets the questions answered quickly through their chats.

SPLIT ROCK COFFEE
United States
4 months using the app
Appstle Inc. replied December 10, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

December 6, 2023

Always a pleasure to work with. Their support team is comprised of engineers, so always able to get a solution.

Center CGM
United States
4 months using the app
Appstle Inc. replied December 7, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

December 4, 2023

The customer service is one of the best I've come across in retail or tech. Quick to respond on chat box, not an automated bot, and proactive in suggesting changes to customer facing features. Thanks to Magnus especially!

Studio LP Ceramics
United Kingdom
About 1 month using the app
Appstle Inc. replied December 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)