Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for managing subscriptions, praising its wide range of features, user-friendly interface, and easy setup. It's particularly beneficial for subscription box businesses. Many appreciate the free plan, fair pricing, and lack of transaction fees. The support team is often described as responsive, available, and proactive. Merchants also note the app's potential to enhance the customer experience.

October 3, 2023

Appstle is hands down the best Shopify app platform I've ever used! They totally rocked customizing my subscription module and even tweaked things to fit my brand perfectly. What blew me away? Lightning-fast responses. Seriously, they reply in minutes! That's something I've never seen with other Shopify apps. If you want top-notch service and killer customization, Appstle is the way to go!

Social Box
Australia
3 months using the app
Appstle Inc. replied October 4, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 14, 2023

I love this app so far. Support is fast and very helpful! they even make little videos sometimes showing me how to do things.

Torah Sisters
United States
Over 1 year using the app
Appstle Inc. replied September 15, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 13, 2023

Super responsive customer success.

Mountain Magic
United States
2 months using the app
Appstle Inc. replied December 14, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 31, 2023

The app is really reasonably priced and the team behind it go above and beyond to help you out when any problems arise - the response time for assistance is VERY quick!

Paralian Wines
Australia
9 months using the app
Appstle Inc. replied November 2, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 4, 2023

App works very well for a reasonable price and the support is very good and very fast.

Puzzle Subscription Box
United States
6 months using the app
Appstle Inc. replied November 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 4, 2023

Amazing support. Kate helped me fix, format and set up my recurring charges within minutes. Highly recommend using this app for anyone having to deal with subscription fulfillment.

VINEWAY
Slovakia
9 days using the app
Appstle Inc. replied November 5, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 19, 2023

Good app - works well and easy to navigate. Any minor issues that have come up have been quickly resolved by customer service. Recommend!

Puppy Love Raw Freeze Dried Feasts
Canada
11 months using the app
Appstle Inc. replied September 20, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 25, 2023

super easy to use and looks great on my website. i noticed my subscriptions weren't working like they should have been and entered the Appstle live chat option for support. The issue was fixed in less than 10 minutes and it was incredibly easy to communicate with the support team. very good experience

Gold Canyon
United States
5 months using the app
Appstle Inc. replied September 26, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 27, 2023

Nancy was super useful and helpful in setting this up for us! I really like how the widget looks

Okiki Skincare
United Kingdom
About 1 hour using the app
Appstle Inc. replied December 28, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

July 12, 2023

We migrated from ReCharge. This app is much better considering the price difference. But I will warn you that the actual migration process was not straight forward.

For migration - the devil is in the detail so I would recommend doing your DD here before undertaking the challenge. Appstle have a great support team so we were able to get the migration completed, but it took much longer than expected.

I suggest this to try and help you migrate: the best solution was to 1) completely DISABLE your ReCharge subscriptions for a few days (so customers cannot make any changes), 2) then complete migrating across all of the data, 3) and then ENABLE on Appstle (after testing/UAT). First we tried to migrate while ReCharge was still active (which meant customers constantly updating their subscriptions), so the data in each platform was never in sync.

@Appstle team - there is a big opportunity for improvement with the migration process.

In terms of ongoing support it has been excellent. Always fast communication and they make bespoke customisations for us as required.

It has a lot of features already built in, so most of the things you can think of are ready to go. If you want a feature that is not currently offered, it goes into a production backlog whereby users can vote for the new features to be developed.

I would definitely recommend this app if you're running a subscription offering in your business.

Special mention to Annie, Momna, and Maryum who are always excellent tech support.

Two Dudes
New Zealand
4 months using the app
Appstle Inc. replied July 13, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.