Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

June 7, 2023

Excellent service and support. The app is easy to use and manage all the subscriptions. I have been very happy with the customer support too.

Prairie Soap Shack
Canada
Over 1 year using the app
Appstle Inc. replied June 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 9, 2023

The Appstle developers offer quick and efficient customer service - cannot recommend them highly enough! We just switched to their subscription app from another developer and I think this will work great for us. It's nice to know that if we run into issues, their customer support is there to assist quickly. Great app and people!

kleanspa
United States
27 days using the app
Appstle Inc. replied June 9, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 20, 2023

Really great customer service. I have been testing the customer portal to manage their subscription. For the second method, there is no 'Manage Subscription' button when I log into my account in the Shopify Store so I contacted customer service via chat and Kehanv was assisting me. Not only did she solve this issue but also helped me reposition and re-design the "manage subscription". Really fast and prompt reply. Definitely recommend this app

Vitassential
Singapore
About 1 month using the app
Appstle Inc. replied June 20, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 15, 2023

The customer service is top notch! So quick to respond and fix any issue I might have! Highly recommend!

Magnolia Signs
United States
About 2 years using the app
Appstle Inc. replied July 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

April 28, 2023

Amazing customer service. Super helpful, and kind. App works wonders and is exactly what I wanted! This is for sure something you should have on your site!

FloretDesignShop
United States
About 2 months using the app
Appstle Inc. replied April 28, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 11, 2023

The app is nice and even if there are some limitations on customization, their team helps very quickly, impressive.

MINUO
United States
About 2 months using the app
Appstle Inc. replied September 12, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 30, 2023

We chose Appstle because it supports a lot of features and more complex use cases. The software is not very intuitive but their customer support team is "grade A" and is able to answer questions within minutes.

Ahara
United States
4 months using the app
Appstle Inc. replied July 31, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 27, 2023

This app helped increased our LTV and is great! Had an issue with it not working at first, but after getting support from Prarthana, she helped me configure the widget to work perfectly & align nicely with the UI. Thank you!

Acid Rain Water
United States
4 months using the app
Appstle Inc. replied June 27, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 7, 2023

Fantastic. It does everything you need it to do and the customer service team are genuinely helpful and very quick to respond. I highly recommended using this app for your subscription needs.

Supper Supply
Australia
7 months using the app
Appstle Inc. replied July 7, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Edited June 1, 2023

I've had Appstle for a few weeks now and so far it has had every feature I would need. There is a small lack of accessibility to customization, however, anytime I've wanted something customized or changed and the customization feature wasn't an option, Appstle's support team is quick to respond and has solved every problem I've faced. The upgrades monthly are very affordable comparatively. I'll be using this app for the foreseeable future.

Go a Little Nuts
United States
28 days using the app
Appstle Inc. replied May 10, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.