Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,908)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

March 4, 2024

In the early stages of setting up the App on our site, but the team has been very responsive and helpful!

Signature HomeStyles
United States
8 months using the app
Appstle Inc. replied March 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

May 27, 2024

The customer service is so good and the product was exactly what I needed to set up very advanced shipping on my site. Highly recommend!

Hot Drops
United States
About 6 hours using the app
Appstle Inc. replied May 29, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

Edited April 8, 2024

Do not migrate to Appstle from another system! The migration has been a disaster and we have lost tens of customers and a lot of revenue.

Appstle's customer service are helpful, and Muhammad in particular is very good, but the software is appalling. Even though it was more expensive, I should DEFINITELY have stayed with Bold.

Loving Foods
United Kingdom
4 months using the app
Appstle Inc. replied September 26, 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. Thank you for your candid feedback. We sincerely regret the difficulties you encountered during your migration to Appstle. We fully understand the frustration caused, especially when it results in lost customers and revenue.

Migration Issues:
We recognize that the migration from Bold involved unexpected challenges, particularly the missing variant IDs and product URLs in the data from Bold. This required manual intervention on your part, which added complexity and delays. We should have been more supportive during this time, and for that, we apologize.

Security Challenge Emails:
We understand that the security challenge emails were a major concern. We would like to mention here that these emails were triggered by Shopify’s security system, and not by Appstle. We’d reached out to Shopify support on this.

We appreciate your mention of our Manager's efforts, and we are glad that our customer service has been helpful. We would love the opportunity to make things better this time. If you’re open to it, we’re committed to working closely with you to ensure a smooth experience.

Thank you again for your feedback.

December 10, 2023

Really great service. Always very prompt answers and great technical support. Would highly recommend.

Cress Valley
New Zealand
Over 1 year using the app
Appstle Inc. replied December 11, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

June 3, 2024

Helpful support tem

Grind Roast Masters
Australia
6 months using the app
Appstle Inc. replied June 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

November 22, 2024

Super helpful and efficient - great customer service :)

Ray Skincare
Australia
Appstle Inc. replied November 23, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

April 26, 2024

Magnus was incredibly helpful in getting the app set up and even offered to customize it to ensure the widget was on brand for us. The back end is easy and intuative to use. So far so good!

Carolily Finery
Canada
4 days using the app
Appstle Inc. replied April 27, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

February 4, 2024

I will highly recommend the Appstle Subscription App. It integrates perfectly with my Shopify store, has an incredibly robust customer portal and they have GREAT customer service!

Roast To Order Coffee
United States
4 months using the app
Appstle Inc. replied February 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

January 13, 2024

Straightforward to set up and incredibly responsive and helpful team. There was nothing that Hannah did not resolve quickly! Definitely recommend this app

Careerpal Africa
United Kingdom
3 months using the app
Appstle Inc. replied January 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 23, 2024

The team were able to answer my query within 2 minutes and even installed the app, placed it correctly on my site and chnaged the colours to match my theme. I am working on a saturday and am so impressed with the speed and level of service provided, even on the free subscription. I would 100% recommend Appstle to anyone!

Middle Pillar
United Kingdom
2 months using the app
Appstle Inc. replied November 24, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.