Reviews (897)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and appreciate its seamless integration with Shopify. They value its customization features for product labels and descriptions, aiding in brand uniqueness. The app's customer service is praised for its responsiveness and problem-solving skills. It offers a variety of services including design, product mockups, and store templates. While its automated platform is efficient, the fulfillment process has received varied feedback regarding speed and stock availability. The Canva integration feature is particularly liked for label creation. Lastly, the app's pricing is seen as competitive and affordable.

July 20, 2023

As an online retailer with a passion for health and wellness, I recently decided to venture into the world of custom supplement dropshipping. After researching various dropshipping apps, I came across Supiful, and I must say, it has been an interesting experience so far.

One of the standout features that caught my attention was the ability to offer customized supplements to my customers. The wide selection of high-quality ingredients allows me to cater to specific health goals and preferences, which sets my store apart from others in the market. Being able to create personalized blends has undoubtedly increased customer loyalty and satisfaction.

Setting up my store with Supiful was relatively straightforward. The integration with Shopify was seamless, and the onboarding process was user-friendly, even for someone like me with limited technical expertise. I appreciated the customizable options in the dashboard, which allowed me to craft a unique brand identity and design personalized labels for the supplements, enhancing the overall customer experience.

The fulfillment network of Supiful has been impressive. With a reliable network of suppliers, order processing has been quick, ensuring that my customers receive their custom supplements in a timely manner. This efficiency has helped in reducing shipping-related complaints and bolstered my store's reputation.

The data analytics and reporting feature has been a valuable tool in understanding customer behavior and sales performance. It enables me to make informed decisions, optimize marketing strategies, and fine-tune my product offerings. Having access to such insights has been instrumental in growing my business and improving its overall performance.

I must say that the customer support from Supiful has been commendable. Any queries or concerns I had were promptly addressed by their team, and they were genuinely interested in helping me succeed with their app. This level of support has made my experience with Supiful more enjoyable and reassuring.

While I have had a positive experience with Supiful overall, there have been a few minor drawbacks. As a beginner, I found some of the advanced features slightly overwhelming initially. Having more comprehensive tutorials or guides would have been beneficial for a smoother learning curve.

In conclusion, Supiful is a valuable dropshipping app for those looking to enter the custom supplement niche. With its customization options, seamless integration, reliable fulfillment network, and insightful analytics, Supiful has helped me carve a unique space in the health and wellness market. Despite some initial challenges, the app's customer support has been excellent, making the overall journey more rewarding. If you're willing to invest time in learning the app's intricacies, Supiful can be a powerful tool for success in the custom supplement dropshipping business.

My Store
Israel
4 months using the app
Brand On Demand Inc. replied July 24, 2023

Hi My Store,

Thank you for taking your time and leaving such a detailed review! We are happy to hear that you found Supliful so helpful in developing your own brand, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

December 26, 2023

I 100% would recommend to anyone starting a brand with supplements, with a wide selection and industry-leading ease of use, they are great!

Beautyology
United States
20 days using the app
Brand On Demand Inc. replied December 28, 2023

Hi Beautyology,

We greatly appreciate your generous rating! We are striving to provide the best solution for creators to start their own brands with ease. Our team is constantly improving both the product selection and the platform to ensure the smoothest e-commerce experience. Thank you for your support, and we look forward to handling your orders.

Yours truly,
The Supliful Team

September 24, 2023

So far I've been extremely happy with Supliful's customer service as well as their premium packages.
Hopefully, they keep expanding their product list. Some products have been out of stock longer than expected.
I would also appreciate better wholesale prices with the monthly subscription.

mrgenki
Slovakia
6 months using the app
Brand On Demand Inc. replied September 26, 2023

Hi mrgenki,

Thank you for your recent review; we are so thrilled to hear that Supliful's customer service and premium packages have been outstanding! We are working diligently to expand our product list and apologize for any items that have been out of stock longer than expected. We value the trust you place in us and appreciate your support. Since our primary focus is on-demand fulfillment, we currently do not offer wholesale prices. But we are working on a project to provide merchants discounts based on the monthly volume of orders they would bring, so stay tuned!

Yours truly,
The Supliful Team

December 19, 2023

I have the free plan currently becasue I am new to this whole process but for a long time I have been using supplements and finally there is somewhere I can MAKE THEM MY OWN

SpitStore.com
United States
About 2 months using the app
Brand On Demand Inc. replied December 20, 2023

Hi SpitStore.com,

Thank you so much for your review of Supliful, and we're so excited to hear that you have found a way to make supplements your own. We appreciate your taking the time to check out our free plan and are delighted that it has served as an excellent introduction to the possibilities with Supliful. We hope you continue enjoying all that Supliful has to offer!

Yours truly,
The Supliful Team

December 7, 2023

I'm so excited to start this journey with SUPLIFUL! What an excellent platform! It offers seamless integration with Shopify, great FAQ sections, and a clean, professional interface. It's a fantastic opportunity for entrepreneurs and e-commerce experts

euphorianutra
Canada
15 days using the app
Brand On Demand Inc. replied December 11, 2023

Hi euphorianutra,

Thank you for taking the time to leave a positive review for Supliful. We are thrilled that our platform has been so successful in helping entrepreneurs and e-commerce experts grow their businesses. We truly value your feedback, as it allows us to continually improve our product and offer the best features for our users. We appreciate your enthusiasm and trust in Supliful. Thank you again for your kind words - we look forward to seeing what great success you have ahead!

Yours truly,
The Supliful Team

January 20, 2024

Makes everything super simple. Was able to connect their supplements right to my Shopify store.

Olurise
United States
About 3 hours using the app
Brand On Demand Inc. replied January 22, 2024

Hi Olurise,

Thanks for the awesome feedback! We're thrilled to hear that our system made everything super simple for you. Connecting our supplements to your Shopify store should be a seamless experience, and we're glad it worked out well. Wishing you continued success!

Yours truly,
The Supliful Team

December 3, 2023

I was on the lookout for a coffee supplier that offered the option to brand the products with my own design, and I discovered Supliful. They provide an easy-to-use service with ready-made store templates and the ability to create custom labels, making launching my own coffee brand a breeze. The customer service is exceptional, promptly addressing and resolving any issues I encounter. I highly recommend them. Though my coffee brand is in its early stages, I'm excited about its future prospects.

Bean Vitality
United States
6 days using the app
Brand On Demand Inc. replied December 5, 2023

Hi Bean Vitality,

Thank you so much for the great review! We're overjoyed to hear that you successfully launched your coffee brand with Supliful's help. Our priority is always to provide exceptional customer service and speedy resolution of any issues or problems our creators may encounter. We are committed to increasing our customers' satisfaction and making sure they build successful brands. We're super excited to be part of your journey, and we look forward to seeing the future successes of your brand!

Yours truly,
The Supliful Team

September 14, 2023

Supiful is a fantastic platform, i was introduced to it by a mate who was using it to start hes own store and at the same time i was thinking about making one too, i was a bit scared and thought it would be a very complicated process but that is far from the truth supiful has such a good user expirience anyone even with little computer knowledge can use it. i really love their helpful customer service team and their speedy replys. thank you supiful!!

My Store
Australia
3 months using the app
Brand On Demand Inc. replied September 18, 2023

Hi My Store,

Thank you for taking the time to share your positive experience with Supliful! We are delighted to hear you found building an online store with Supiful is easy and can be done quickly. We are so pleased to hear of our customer service team's success; they are an excellent and skilled bunch who take pride in ensuring all our customers have a great experience while using Supliful. Thank you for recognizing their efforts! We look forward to continuing to create excellent experiences for all of you. All the best, and thank you for choosing Supliful.

Yours truly,
The Supliful Team

August 28, 2023

I’ve been using Supliful for a few months now and I’m very impressed with the service. It’s so easy to create and sell my own supplements and vitamins products without having to worry about inventory, packaging, or shipping. Supliful takes care of everything for me and delivers high-quality products to my customers. I love that I can customize the products with my own logo, label, and description, and choose from a wide range of options to suit my niche and audience. I highly recommend Supliful to anyone who wants to start or expand their own supplement business.

NutriBlessings
United Kingdom
5 months using the app
Brand On Demand Inc. replied August 29, 2023

Hi NutriBlessings,

Thank you for your kind words and 5-star rating! We're so glad that Supliful was able to help jumpstart or expand your supplement business. We work hard to make the process of creating and selling products as easy as possible for our creators and we sincerely appreciate you taking the time to share your experience. We love hearing from happy merchants like you, as it only makes us strive even harder to continue improving our services. Thank you once again for choosing Supliful, and if there's anything else we can do to improve your experience, please let us know!

Yours truly,
The Supliful Team

August 26, 2023

So far so good.Just getting started.I'm not that tech savvy so it took me some tome to figure out how to load a logo lol. Now that I have created my logo the process is easier. I'll leave a review once i explore more.

B.Nevolence
United States
9 months using the app
Brand On Demand Inc. replied August 28, 2023

Hi B.Nevolence,

Thank you for taking the time to review Supliful; we really appreciate your kind words. We're so glad you have found our platform easy to use and are working on creating a logo - we can't wait to see it! If there is anything else we can help with as you explore our platform, please reach out. Our team is always here to answer any questions you may have! We look forward to hearing from you and await your further review.

Yours truly,
The Supliful Team