Reviews (917)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

January 25, 2023

Ready to use! Setup was fast and fool proof. Made it way to setup for my new store. Would definitely recommend for anyone wanting their own supplement label.

The Lumberjack's Back
United States
7 months using the app
Brand On Demand Inc. replied January 26, 2023

Hi The Lumberjack's Back,

Thank you for the great review!

We are thrilled to hear you would recommend us to other merchants, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

February 28, 2023

outstanding. white labelling of products, app integration, help for new startups with guidance and support in bringing your brand ideas to life, fast response times, no question feels like a stupid one, just a great team and a specific shout out to both Katie and Sofia for their amazing help! Thank you both :)

REVIVEFORMEN
United Kingdom
7 months using the app
Brand On Demand Inc. replied February 28, 2023

Hi REVIVEFORMEN,

Thank you for your kind review! We're so happy to have you as a Supliful creator and are thrilled to hear you've had a positive experience with our team. We'll be sure to pass on your compliments to Katie and Sofia.

We always ensure you have everything you need to bring your brand ideas to life. Thanks again for choosing Supliful!

Yours truly,
The Supliful Team

May 24, 2023

So far, so good!

It is incredibly easy to set up shop and create your brand.

With Supliful you don't have to source suppliers and find a co-packer, it's a one-stop shop.

Ethos
United States
7 months using the app
Brand On Demand Inc. replied May 25, 2023

Hi Ethos,

Thank you for your kind comments about Supliful; we really appreciate the feedback! We are delighted to hear that setting up shop and creating a brand has been an effortless experience for you and that our platform offers a one-stop shop solution. We strive to provide our creators with everything they need to make their business dreams a reality.

Yours truly,
The Supliful Team

September 22, 2022

amazing way to drop ship thank you this will give me a-lot of opportunity to sell. Cant wait to see the outcome of this. Doing 30 Day challenge

Thepureauty
United States
7 months using the app
Brand On Demand Inc. replied September 22, 2022

Hi Thepureauty,

Thank you for the great feedback!

We look forward to seeing your business grow, and we are here to support you along the way.

Yours truly,
The Supliful Team

January 27, 2023

So far the experience has been seamless and the products really feel high end! I'm so glad to have found a supplier that I can trust and feel secure in the products and blends.

Appalachian Bittersweet
United States
7 months using the app
Brand On Demand Inc. replied January 30, 2023

Hi Appalachian Bittersweet,

Thank you for your feedback!

We are happy to have found us, too, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

August 17, 2023

Extremely easy to use store that allows you to customize your products. Takes a while to ship though

Motifite
United States
7 months using the app
Brand On Demand Inc. replied August 21, 2023

Hi Motifite,

Thank you for leaving a 5-star review for Supliful! We're glad you found the customization process simple and easy to use, and we understand your frustration with delayed shipping. Due to a rapid increase in users, we experienced a slight backlog, but our team is doing its best to have all orders out of the warehouse asap. We strive to provide the best customer experience possible and are continually looking to optimize our processes. We thank you for bearing with us while we work hard on making this potential improvement!

Yours truly,
The Supliful Team

July 13, 2023

Awesome so far. Easy to add my own custom label and start shipping orders immediately. Shipping hs been faster than usual, even with many international orders

FruitySleep
New Zealand
7 months using the app
Brand On Demand Inc. replied July 14, 2023

Hi FruitySleep,

Thank you so much for your kind words and review, Kristen! We're thrilled to hear that Supliful has made it easy for you to add custom labels and start shipping orders. We understand the value of speedy delivery, especially when processing international orders, and we're glad to know we've exceeded your expectations. Thank you again for sharing your feedback with us - we appreciate it!

Yours truly,
The Supliful Team

April 15, 2022

Super easy to set up and use, highly recommended! It took me a few clicks to get everything set up and ready to go.

Sygnal Nutrition
United Kingdom
7 months using the app
Brand On Demand Inc. replied April 19, 2022

Hello Sygnal Nutrition,

That you for your feedback!

We are very happy to hear that your onboarding was smooth and easy! We are looking forward to shipping out orders from your store.

Yours truly,
The Supliful Team

July 17, 2022

I used Supliful to standup a 15-product supplement shop in a weekend! The process couldn't have been easier. Initial customer reviews of the products have been great so far! My only complaint - I hate seeing orders in "NEW" taking days to move to "PROCESSING". I'd absolutely pay a higher premium for same or at least next day fulfillment.

Shimshock Supply
United States
7 months using the app
Brand On Demand Inc. replied July 18, 2022

Hi Shimshock Supply,

Thank you so much for the detailed feedback!

We are happy to hear how easy it was for you to set everything up. And we will continue improving our fulfillment processes and times to ensure the orders reach your customers at the fastest times possible.

Yours truly,
The Supliful Team

January 20, 2023

Great Site, Highly recommended for part of your targeted audinece. Simple and great quality design. Love the suggested retail price that way I know I am competing competitively in the market place

Hawkoo
United States
7 months using the app
Brand On Demand Inc. replied January 23, 2023

Hi Hawkoo,

Thank you for the great review!

We are happy to hear you are enjoying Supliful, and we will continue to bring new tools to help your brand grow.

Yours truly,
The Supliful Team