Reviews (914)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration, and user-friendly interface, which streamline the setup and management of online stores. They value the customization options for personalized branding and label design, enhancing market presence. The customer service is noted for being responsive and supportive, aiding in efficient issue resolution. Merchants also praise the quality and variety of products available, catering to diverse customer needs. Features like direct label creation with Canva integration are highlighted, with merchants reporting easier business launch and scaling. Continuous updates keep the platform relevant and valuable for e-commerce.

June 22, 2023

Supliful has been very responsive with their customer support, which is very important to me as a business. They work in European time zones, so I have to wait until they're back in the office but that is understandable as they always get back to me. Ultimately, I would like to see them have full 24hr support as people's businesses are on the line. They have a good selection of products, and I like how they are from local suppliers with certifications and quality testing - so all the products they list are of quality. Overall a perfect place to start your supplement dropshipping business. If they can improve one thing, it would be faster fulfillment times, as it can take multiple days to fulfill an order, which is a delay on top of shipping delivery time.

PWRNOW
Canada
3 months using the app
Brand On Demand Inc. replied June 26, 2023

Hi PWRNOW,

Thank you for taking the time to leave us your review; we really appreciate it! It's great to know that our customer support has been responsive and helpful. We understand your thoughts on 24-hour support and are always looking for ways to improve our services further. We’re delighted to hear that you are pleased with our selection of certified products from local suppliers. Regarding our slightly longer fulfillment times, we are working hard to reduce this and always looking at innovative ways of getting orders out as quickly as possible. Thank you again for your valuable feedback; it helps us to shape how we can continue to provide an excellent experience for all of our creators going forward!

Yours truly,
The Supliful Team

August 8, 2023

Supliful has truly transformed the way I approach dropshipping supplements, earning it a solid 5-star rating in my book. This platform's dedication to simplifying the process is remarkable and has significantly enhanced my business operations.

Navigating the Supliful platform is a breeze, making it easy for me to manage my supplement dropshipping business efficiently. From product sourcing to order fulfillment, everything is seamlessly integrated, streamlining the entire workflow.

Nightly Goods
Romania
3 months using the app
Brand On Demand Inc. replied August 10, 2023

Hi Nightly Goods,

Thank you so much for your amazing review! We're thrilled to hear that Supliful has been such a game-changer for your business operations. We are dedicated to providing our customers with an easy-to-use dropshipping platform that simplifies the entire process from product sourcing to order fulfillment. It's great to know that we have achieved exactly this and more for you - thank you for recognizing our efforts. Providing an excellent customer experience is something we strive for every day, so if there's anything else we can do to help make managing your supplement dropshipping business even more straightforward, please don't hesitate to get in touch.

Yours truly,
The Supliful Team

December 22, 2022

Super simple, definitely worth it. I started e-commerce not knowing how to find or create produce and this app changed the game for me

Basic Blend
United States
3 months using the app
Brand On Demand Inc. replied December 22, 2022

Hi Basic Blend,

Thank you for the awesome review!

We are happy that you have discovered us, and we look forward to doing business with you.

Yours truly,
The Supliful Team

September 9, 2023

Makes fulfilment super easy, all you need to do is market the product, everything else is done with suplifuls services

Global Lux Cops
Canada
3 months using the app
Brand On Demand Inc. replied September 11, 2023

Hi Global Lux Cops,

Thanks for the wonderful review and for taking the time to use our services at Supliful! Our team is delighted that you chose us as your fulfillment partner and have found our platform to be user-friendly. We strive toward making the merchant experience with fulfillment as effortless and stress-free as possible, so we’re happy to hear your experience has been positive.

Yours truly,
The Supliful Team

September 14, 2023

Supiful is a fantastic platform, i was introduced to it by a mate who was using it to start hes own store and at the same time i was thinking about making one too, i was a bit scared and thought it would be a very complicated process but that is far from the truth supiful has such a good user expirience anyone even with little computer knowledge can use it. i really love their helpful customer service team and their speedy replys. thank you supiful!!

My Store
Australia
3 months using the app
Brand On Demand Inc. replied September 18, 2023

Hi My Store,

Thank you for taking the time to share your positive experience with Supliful! We are delighted to hear you found building an online store with Supiful is easy and can be done quickly. We are so pleased to hear of our customer service team's success; they are an excellent and skilled bunch who take pride in ensuring all our customers have a great experience while using Supliful. Thank you for recognizing their efforts! We look forward to continuing to create excellent experiences for all of you. All the best, and thank you for choosing Supliful.

Yours truly,
The Supliful Team

May 9, 2023

its great to create your own branding, great shipping time to keep up with costumers, the only thing, we need more supplements

MasteryForces
United States
3 months using the app
Brand On Demand Inc. replied May 10, 2023

Hi MasteryForces,

Thank you so much for your review of Supliful! We're delighted to hear that you've been able to create your own branding with us, and appreciate the feedback about our quick shipping time. We value the feedback from creators like yourself and are doing our best to continue providing more supplements.

Yours truly,
The Supliful Team

October 1, 2022

Great app that is super easy to set up. Looking for help to hopefully introduce a new product and also focus on getting shipping cost down.

Shoe Zero
United States
3 months using the app
Brand On Demand Inc. replied October 3, 2022

Hi Shoe Zero,

Thank you for your review!

Our team is grateful to hear how easy the setup was for you. We are always open to hearing suggestions on new products, so feel free to send us your ideas via the chat widget.

Yours truly,
The Supliful Team

March 22, 2023

i have a easy understanding how to add these items to my store and customize how i want them to look.very happy

Mello Nature
United States
3 months using the app
Brand On Demand Inc. replied March 23, 2023

Hi Mello Nature,

Thank you for your review! We're glad you found Supliful easy to use and understand when adding items to your store. We appreciate your feedback, encouraging us to keep improving our system. We hope you have a great experience with us in the future!

Yours truly,
The Supliful Team

May 26, 2022

Great App. Love the customization and overall quality of product. Great customer support team as well.

TLC Home and Health Co.
United States
3 months using the app
Brand On Demand Inc. replied May 27, 2022

Hi TLC Home and Health Co.,

Thank you for the kind review!

We are delighted to hear you are enjoying working with Supliful, and we are excited to help you out with your business.

Yours truly,
The Supliful Team

July 12, 2023

Easy to use. Solid website and good products. Good customer service. Overall a pleasant experience.

Min butik
Sweden
3 months using the app
Brand On Demand Inc. replied July 14, 2023

Hi Min butik,

Thank you so much for leaving us a positive review; it means a lot to us here at Supliful. We are pleased to hear that your time spent using our website was stress-free and our products were of good quality. Additionally, we're delighted that our customer service team gave you a pleasant experience. We aim to ensure each of our creators has an easy and enjoyable journey with us.

Yours truly,
The Supliful Team