Reviews (924)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.

April 4, 2024

I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want ...

Zani
Switzerland
About 2 months using the app
Brand On Demand Inc. replied April 8, 2024

Hi Zani,

Thank you for taking the time to share your feedback with us. We truly appreciate your insights and apologize for any inconvenience you've experienced during your ...

Edited April 14, 2024

Fodane is a revenue-boosting powerhouse. Its features are designed to maximize profits while ensuring a smooth shopping experience for customers.

Rah-La Supplements
United States
4 months using the app
Brand On Demand Inc. replied April 16, 2024

Hi Rah-La Supplements,

Looks like you've left a review for Fodane on the wrong app page ;)

Yours truly,
The Supliful Team

May 21, 2024

I am very frustrated with Supliful. I placed a test order for my Shopify store since April 8 and it was never fulfilled. This has prevented me from launching my store. I do not recommend using their services.

Wellprovit, LLC
United States
5 months using the app
Brand On Demand Inc. replied May 23, 2024

Hi Wellprovit, LLC,

Thank you for your feedback! We have reviewed your account, and you have only one order that was placed yesterday, May 22nd. Our team has already ...

August 4, 2024

The app and the service itself is top notch. Can't fault it. The only reason I've decided against using it is the shipping costs for UK customers is too high to make the buy the products.

Functional Drinks Club
United Kingdom
3 days using the app
Brand On Demand Inc. replied August 7, 2024

Hi Functional Drinks Club,

Thank you so much for your kind words and 5-star review! We're thrilled that you find our app and service top-notch. We understand that shipping ...

April 9, 2024

Incredible service and amazing products. I am so grateful I found them!

That Girl - Beauty and Wellness
United States
4 months using the app
Brand On Demand Inc. replied April 11, 2024

Hi That Girl - Beauty and Wellness,

We're absolutely delighted to hear that you're enjoying our service and products! Thank you for choosing us and taking the time to share ...

May 11, 2024

First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've ...

AffinityCo.co
United States
25 days using the app
Brand On Demand Inc. replied May 23, 2024

Hi AffinityCo.co,

Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to ...

March 11, 2024

Easy setup. Very good homepage. Everything is clearly explained.

STELLAR
Latvia
5 months using the app
Brand On Demand Inc. replied March 13, 2024

Hi STELLAR,

Thank you so much for taking the time to leave a review! We're thrilled you found our setup process easy and our homepage very user-friendly. Making sure ...

March 18, 2024

Easy to set up and sell. Highly recommended!

LitherBase
Japan
10 months using the app
Brand On Demand Inc. replied March 20, 2024

Hi LitherBase,

Thank you for your glowing recommendation! We're thrilled that you found our platform easy to set up and use to sell your products. Your satisfaction is our ...

March 21, 2024

Best Suplier for starting a self improovement business

Men-Hub
Germany
4 months using the app
Brand On Demand Inc. replied March 25, 2024

Hi Men-Hub,

Thank you so much for your glowing review! We're thrilled that you found us the best supplier for starting your self-improvement business. At Supliful, we strive ...

May 15, 2024

Poor customer service- they wrongfully charge additional fees for mistakes that aren’t the customers. They don’t listen to the consumers they just stick to their faulty script. Which the consumer complaint states if a person doesn’t receive their goods they should be refunded, especially if it was “returned” mysteriously. Showing them proof doesn’t help but hopefully BBB will!

Her.BS
United States
About 1 month using the app
Brand On Demand Inc. replied May 23, 2024

Hi Her.BS,

We are sorry to hear about your poor experience with Supliful. For some reason, the original shipment was returned to our warehouse facility as they deemed the ...