Reviews (923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.
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Pretty good! I was able to start my supplement business.
Hi LVL MUSCLE,
Thank you so much for your fantastic review! We're thrilled to hear that our platform played a role in helping you launch your supplement business. It's always inspiring to see our creators succeed in their endeavors. Wishing you continued success with your supplement business!
Yours truly,
The Supliful Team
Supliful has been great for my business. They provide support when you need it and have been patient while I work towards launching my new venture.
Thanks again, Supliful team!
Hi ARABICA NIGHTS,
Thank you for your glowing review! We're thrilled to hear that Supliful has been instrumental in supporting your business endeavors. Assisting when needed and being patient as you navigate launching your new venture is what we're here for. We appreciate your trust in us and look forward to continuing to support you every step of the way.
Yours truly,
The Supliful Team
Easy to navigate, easy to figure out, and just a pleasant service to work with!
Hi Imperial Vision,
We greatly appreciate your positive feedback! It's fantastic to hear that our platform's navigation and usability met your expectations. We strive to provide a seamless and pleasant experience and are thrilled to know we've achieved that for you. Thank you for choosing our service, and we look forward to continuing to meet your expectations!
Yours truly,
The Supliful Team
The app and the service itself is top notch. Can't fault it. The only reason I've decided against using it is the shipping costs for UK customers is too high to make the buy the products.
Hi Functional Drinks Club,
Thank you so much for your kind words and 5-star review! We're thrilled that you find our app and service top-notch. We understand that shipping costs can be a concern, and we're continually working to improve our offerings for all our customers, including those in the UK. Your feedback is invaluable, and we'll consider it as we strive to provide the best possible experience. Thank you again for your support!
Yours truly,
The Supliful Team
I have a mix feeling, just starting with them. The label service was great, the platform and how the process is defined is great, products are great. However, the store design service process is overpriced, lacking of rigor and without professionalism. They only copy past their template and configuration but they will not do more than that. They did not mention the photos with watermark if I want to keep them or not, they did not ask me to change the review on all different product pages (it was the same content across the store), no images matching my target audience, products were not even limited based on where they can ship at the checkout. They told me it was a misalignment on expectation. I am just saying that it is not misalignment to remove photos with watermarks after asking the client or setting up basic features fitting the targeted audience. I ended up doing it myself, including bundles which they forget to do. On top of that, I realized this week that even if they can ship in many destination they are no compliance. For EU, products has to be registered on the country where it will be sold and the label in the country language, in Canada it has to be registered at the NHP and a license & number given. Number should be on the labels as well. So basically with the current features, we can only sell in the US. Disappointing
Hi Zani,
Thank you for taking the time to share your feedback with us. We truly appreciate your insights and apologize for any inconvenience you've experienced during your journey with our services.
We're glad you found our label service, platform, and products to be of high quality. However, we deeply regret that your experience with our store design service did not meet your expectations. We strive to provide a professional and thorough service, and it's disheartening to learn that we fell short in your case.
Your comments regarding the lack of customization, oversight on watermark removal, and inadequate attention to targeted audience imagery have been duly noted. We understand the importance of tailoring our services to fit each client's specific needs and preferences, and we apologize for any oversight.
Regarding the compliance issues you've raised, we take regulatory requirements very seriously. We appreciate you bringing this to our attention. Rest assured, we will investigate and take necessary actions to ensure our platform aligns with international regulations, enabling our clients to operate seamlessly across various regions.
We understand your frustration and regret any inconvenience caused. Your feedback is invaluable as we continuously strive to improve our services. We are committed to addressing the issues you've raised and enhancing our processes to serve our creators better.
Yours truly,
The Supliful Team
Fodane is a revenue-boosting powerhouse. Its features are designed to maximize profits while ensuring a smooth shopping experience for customers.
Hi Rah-La Supplements,
Looks like you've left a review for Fodane on the wrong app page ;)
Yours truly,
The Supliful Team
I am very frustrated with Supliful. I placed a test order for my Shopify store since April 8 and it was never fulfilled. This has prevented me from launching my store. I do not recommend using their services.
Hi Wellprovit, LLC,
Thank you for your feedback! We have reviewed your account, and you have only one order that was placed yesterday, May 22nd. Our team has already contacted you as your label file needs adjustments.
Please make sure you send the fulfillment requests from your Shopify to Supliful either manually or automatically to make sure they get fulfilled: https://help.shopify.com/en/manual/orders/fulfillment/setting-up-fulfillment#step-2-choose-manual-or-automatic-fulfillment
Yours truly,
The Supliful Team
Incredible service and amazing products. I am so grateful I found them!
Hi That Girl - Beauty and Wellness,
We're absolutely delighted to hear that you're enjoying our service and products! Thank you for choosing us and taking the time to share your positive experience. We're here to help and appreciate your support!
Yours truly,
The Supliful Team
First of all I will say I love the ability to customize the labels and the ability to create my own brand. I think the shopify integration works very well. There are a few issues that may push me to go elsewhere. Processing and shipping takes way too long. In this day and age customers have a higher expectation and if I can't deliver their product quicker they will go somewhere else. For me, I've got to be able to sell on multiple platforms. The shopify integration is very good. But Supliful needs other integrations or the ability to ship faster so I can sell on Tiktok and other platforms. Email and support is also too slow. I really love the concept and products I've sampled. However, I may not stick around too long unless they can speed things up.
Hi AffinityCo.co,
Thank you for the constructive feedback! We understand the importance of having your customers receive their orders faster, and we are doing our best to improve the fulfillment and delivery times every day. Please keep in mind that we are still a young startup that cannot compete with big established companies just yet, but we are getting there. We are also continuing to build more integrations, and we will have a big update on TikTok next week, so stay tuned!
Yours truly,
The Supliful Team
Easy setup. Very good homepage. Everything is clearly explained.
Hi STELLAR,
Thank you so much for taking the time to leave a review! We're thrilled you found our setup process easy and our homepage very user-friendly. Making sure everything is clearly explained is a top priority for us, so it's fantastic to know that it's paying off. Good luck on your brand journey!
Yours truly,
The Supliful Team