Reviews (918)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

April 11, 2023

Would recommend! Overall a great company to work with. I did experience some minor shipping delays, but would recommend otherwise!

Tree-Fit
United States
8 months using the app
Brand On Demand Inc. replied April 12, 2023

Hi Tree-Fit,

Thank you for your review of Supliful! We are so delighted that you had a great experience with us. We apologize for any delays you encountered concerning shipping and will strive to provide faster delivery times in the future. If you ever have any questions about our services or need assistance down the road, please feel free to reach out—we're here for you!

Yours truly,
The Supliful Team

September 9, 2023

Suppliful really does take away the hard part of wanting to create your own supplements. The direct connection to shopify, the simplistic user interface, and even the products in the catalog are filled with various information that allows anyone with no experience to get set up and running in no time. Even more, the services they offer can fast track you to a successful business quickly... Truly a blessing. My only recommendation would be if they could have a faster shipping option. I haven't found a subscription or any service that can expedite the processing and shipping times... so most orders are taking at minimum a week to two weeks to get delivered. Would be nice to have the option and I believe it would allocate a lot more business for them and the people that use there services. Otherwise, I've had worse shipping times elsewhere and I have nothing to complain about Suppliful overall. I rate 8/10. Thank you guys for your services!

Runaholics
United States
8 months using the app
Brand On Demand Inc. replied September 11, 2023

Hi Runaholics,

Thank you for providing us with such thoughtful feedback and for rating us 8/10! We are grateful that you have experienced the simplicity of our user interface, and we are overjoyed to hear that our fast-track services have helped you greatly. We value customer feedback and consider it when making changes to our services. We are constantly working on improving the processing and shipping times - we hope to make you even more satisfied with Supliful in the future.

Yours truly,
The Supliful Team

March 19, 2023

Ready to promote a heathier lifestyle alongside my current business offerings seems legit and looking forward to a few additions to the site i hope

Shop GK
United States
14 days using the app
Brand On Demand Inc. replied March 20, 2023

Hi Shop GK,

Thank you for taking the time to leave a 5-star review of Supliful! We're thrilled that our platform resonates with your business offerings and look forward to bringing additional features to our site.

Yours truly,
The Supliful Team

July 31, 2023

So far so good, i've been able to do all i need and if you got any questions their FAQ is very complete, i swear every question i had got answered in that section.

also very user friendly!
Great service.

BIOFORGE
United States
14 days using the app
Brand On Demand Inc. replied August 2, 2023

Hi BIOFORGE,

Thank you for taking the time to leave us such a great review! We are delighted that our FAQ section addressed your questions and that you found our software user-friendly. At Supliful, we strive to provide our customers with quality products and top-notch customer service; it is wonderful to know that we have met your expectations.

Yours truly,
The Supliful Team

September 10, 2023

Absolutely top tier. Made creating the store super simple and gave so many options for customisation. Would use it again!

Aurum Vital
Australia
13 days using the app
Brand On Demand Inc. replied September 12, 2023

Hi Aurum Vital,

Thank you for taking the time to leave such a positive review of Supliful! We are delighted that you found creating your store with us a great experience. We work hard to make sure our creators have plenty of customization options with Supliful so they can create precisely the store they want. It’s wonderful to hear that you were able to take advantage of this and get what you needed.

Yours truly,
The Supliful Team

December 6, 2022

Easy to install and set up. Seems promising. Interested in coffee products. Hope quality and delivery are great too.

StoreFour
Canada
13 days using the app
Brand On Demand Inc. replied December 7, 2022

Hi StoreFour,

Thank you for the feedback!

We really hope you will enjoy the coffee products that we offer, and look forward to shipping out your orders.

Yours truly,
The Supliful Team

June 21, 2023

trying to get started, made plenty of labels and all. placed my sample order and have received no feedback. None of my emails have been answered. Would love to start my brand but no answers isnt making it easy

HeliosSupplements
United States
About 1 year using the app
Brand On Demand Inc. replied June 22, 2023

Hi HeliosSupplements,

Thank you for taking your time and leaving us a review!
From what we see, you received feedback on your order with instructions on correcting your labels, and you have responded that those improvements will be made. Our team will contact you for more details on how we can improve our service.

Yours truly,
The Supliful Team

February 13, 2023

Excellent stuff so far. Really intuitive and interesting concept. Looking forward to digging in more.

Par 6
United States
13 days using the app
Brand On Demand Inc. replied February 14, 2023

Hi Par 6,

Thank you for your review!

We are happy to hear you enjoy Supliful, and we look forward to shipping out your orders.

Yours truly,
The Supliful Team

August 10, 2023

Incredibly good service. The only downside, shipping rates. Including UK suppliers or EU suppliers would highly benefit both costumers and us. 18 USD per package makes the margin profit either 0 or close to it.

Hydra Labs
United Kingdom
7 months using the app
Brand On Demand Inc. replied August 14, 2023

Hi Hydra Labs,

Thank you for your generous review! We understand the importance of offering affordable shipping rates and are constantly working now says to improve those. Please note that we have just recently started offering international shipping, and as the order volume continues to grow, we will be able to unlock higher carrier discounts and, as a result, lower the rates for our creators. Again thank you for your support, and we look forward to fulfilling your orders.

Yours truly,
The Supliful Team

July 27, 2023

Step into the world of endless possibilities with Supliful - a dazzling platform that will revolutionize the way you do business online! I recently had the pleasure of exploring this fantastic platform, and let me tell you, it's a game-changer.
First things first, Supliful is all about user-friendliness. You don't need to be a tech genius to navigate this platform. It's designed with an intuitive interface that welcomes even the least tech-savvy among us. Creating your dream products has never been easier, thanks to their straightforward and hassle-free product creation process. No complicated jargon or convoluted steps - just pure simplicity at its finest.
Supliful's organization is top-notch. They've thought of everything, providing you with all the essential tools and resources you need to craft high-quality products that stand out in the crowd. From crafting captivating product descriptions to showcasing stunning images, they've got you covered.
But the real magic happens when you integrate your products into your online store. Say goodbye to headaches and tedious setups, because Supliful offers seamless integration with popular e-commerce platforms. With just a few clicks, your products will be beautifully showcased in your store, enticing customers and boosting your sales.
Let me tell you, folks, Supliful's commitment to excellence is palpable. You can see their dedication to quality and customer satisfaction shining through in every aspect of their service. It's like they have a secret recipe for creating an impeccable online business experience!
If you're in the market for a reliable, user-friendly, and downright fabulous platform for creating and integrating products into your online store, look no further. I wholeheartedly recommend Supliful - it's a no-brainer. Your online business journey will never be the same again. So, what are you waiting for? Go ahead and elevate your business with Supliful today!

BeanZilla
United States
12 days using the app
Brand On Demand Inc. replied July 31, 2023

Hi BeanZilla,

Thank you for giving Supliful a 5-Star rating; we really appreciate your support! We strive to make it easy and intuitive for users to design beautiful products that stand out, and we're so glad you think so too. It's great to hear that our product designing process is straightforward and hassle-free, as well as the perfect combination of tools and resources provided to create high-quality products. We understand the importance of integration, so we're thrilled to hear our seamless integration with popular e-commerce platforms works for you. Thank you for the feedback. We'll continue to work hard to make Supliful even better!

Yours truly,
The Supliful Team