Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

May 5, 2023

Great app and great support, I would recommend this to anyone! Bulk import work very good. Nice design features.

MÏRON
France
11 months using the app
September 29, 2021

Tried and tested many FAQ apps out here and nothing comes close to this one in terms of features and customization. No app is perfect. It all depends on what we looking for and someone to guide us through this process. Support team is really important! I did not have to go through support documentation and figure this out.
Sarika and Jovis literally set everything up for me. Worth every penny!
Highly recommend this app for every shopify store. Go ahead and install this. You wont be disappointed.!

Mysteek Naturals
United States
11 months using the app
March 15, 2021

This app is perfect, beautiful AI, nice customization with your brand and AWESOME support client. (Help me a lot to win several hours) I totally recommend this app. Best FAQ you can have on your store and the last FAQ app you'll install on your shopify.

Hello Curls
France
10 months using the app
April 11, 2021

I researched multiple FAQ apps before deciding on this one. I am very pleased with the app itself and what it can do, but I can't speak highly enough about their customer service!! They have been extremely responsive and have even helped me customize it to our store. Would definitely recommend this app!!

CliC Eyewear
United States
10 months using the app
February 14, 2023

Very supportive team, qucik and effective help me solve problems. Give them a try, it's worth money.

Sex Dolls Singapore
Singapore
10 months using the app
February 21, 2021

Really great App, It sits perfects for my use case and neat interface. Their customer support is really awesome, their response was fast and helpful. Thanks for the App!

ErbnTribe
India
9 months using the app
January 6, 2023

I am greatly appreciative of the aid provided by Jovis and Sujil in rectifying the error on my page. Their technical proficiency, coupled with their congenial attitudes, rendered them exceptionally effective in resolving the issue at hand. I found them to be highly responsive and am deeply grateful for their assistance.

Genie Store
United States
8 months using the app
Edited January 6, 2023

Dopo un primo fraintendimento, sono stato contattato per risolvere il problema e la migrazione è stata fatta in maniera eccelsa. Consigliatissimo!!

Ribranditi
Italy
8 months using the app
Edited March 3, 2022

Lovely support team (Jovis was very helpful) and a brilliant app for free! This is our favorite FAQ app, it looks clean and is free.

Vecetti
United Kingdom
8 months using the app
February 9, 2021

I use this help to help me with FAQ. The feature looks so awesome and it added some cool look to my e-commerce website. They have top notch customer service and help with providing your needs. Very fast and efficient. This app is highly recommended!

Jesica Yap Collection
United States
8 months using the app