Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design, robust editing features, and multilingual support. It's praised for streamlining customer support, reducing repetitive inquiries, and enhancing customer satisfaction. The support team is noted for their prompt and professional service. Merchants value its affordability and the features offered even in the free version. Key features include customizable FAQs, product-specific FAQs, and searchable FAQ pages. The design and layout options add trust and value to stores, and the app is known to boost conversion rates. Merchants also appreciate the ready templates for FAQ pages.

February 14, 2023

Very supportive team, qucik and effective help me solve problems. Give them a try, it's worth money.

Sex Dolls Singapore
Singapore
10 months using the app
February 21, 2021

Really great App, It sits perfects for my use case and neat interface. Their customer support is really awesome, their response was fast and helpful. Thanks for the App!

ErbnTribe
India
9 months using the app
January 6, 2023

I am greatly appreciative of the aid provided by Jovis and Sujil in rectifying the error on my page. Their technical proficiency, coupled with their congenial attitudes, rendered them exceptionally effective in resolving the issue at hand. I found them to be highly responsive and am deeply grateful for their assistance.

Genie Store
United States
8 months using the app
Edited January 6, 2023

Dopo un primo fraintendimento, sono stato contattato per risolvere il problema e la migrazione è stata fatta in maniera eccelsa. Consigliatissimo!!

Ribranditi
Italy
8 months using the app
Edited March 3, 2022

Lovely support team (Jovis was very helpful) and a brilliant app for free! This is our favorite FAQ app, it looks clean and is free.

Vecetti
United Kingdom
8 months using the app
February 9, 2021

I use this help to help me with FAQ. The feature looks so awesome and it added some cool look to my e-commerce website. They have top notch customer service and help with providing your needs. Very fast and efficient. This app is highly recommended!

Jesica Yap Collection
United States
8 months using the app
June 10, 2021

Fantastic plug-in with a great support team. Didn't run into any technical issues. A team member even helped me put some CSS code in to change the font to our brand specifics. Would highly recommend this plug-in! I looked around for a long time to find a help centre and support desk that was easily customizable, and this is it. 5*.

Kiddi®
United Kingdom
8 months using the app
November 27, 2021

Such an easy migration from an old FAQ app we had. Great customer service to get everything going. I'm not sure why we weren't using this app before. We love the layout. Our customers are able to get the answers they need. Thank you all!

Smile Natural Products
United States
7 months using the app
January 2, 2023

Very good easy to setup/understand app and the customer service is flawless. This works very good and i'm a beginner.

Ça Marche
Canada
7 months using the app
July 7, 2021

Extremely valid application and the attendants are very good at what they do in order to help simplify our time and thus offer the best

Trazendo Novidade
Brazil
7 months using the app