Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

August 16, 2016

The free option Swell offers is a great product to capture new leads and support customer loyalty. Happy to recommend this app to anyone opening a store and looking for an entry-level rewards program. They offer several paid versions however I have not yet experienced the additional benefits.

Tom Ruch, Owner
CountryTot.com - Outdoors lifestyle apparel for infants and kids

Country Tot
United States
6 months using the app
April 19, 2016

Great customer service! Amazing App that has all features that we are looking for!

Annblanche
United States
6 months using the app
November 18, 2016

Nice App with vast features. More over it is free to start with.

Bookterminus
India
6 months using the app
July 11, 2017

Very easy to set up. The how to videos were very helpfu.

Designzbyo
United States
6 months using the app
July 1, 2016

I'm still navigating my way around SWELL but it seems to have some SWELL functions. I would recommend this APP.

Picknpayuk
United Kingdom
6 months using the app
May 6, 2016

Set this up in ten minutes! Looks amazing and so excited to see the results!

Caramel Cartel
United Kingdom
6 months using the app
May 18, 2016

Extremely easy to use! Would highly recommend giving this great app a try!!

Infinity Fits
United States
6 months using the app
October 24, 2022

Super easy to set up and customize. I had a bit of trouble publishing the rewards page and I'm happy that their customer service is really good and helpful! Got it up and running in minutes. <3

uberchrome.co
Philippines
6 months using the app
May 10, 2016

Swel.. My store ( www.habeshify.com) is using it and loved the reward program.

Habeshify
Ethiopia
6 months using the app
January 23, 2017

Great app, plenty of features available, superior to everything else on the market. Good customer support

Amdivetest
United States
6 months using the app