Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited December 20, 2019

they are very helpful in real-time with setup. I was able to get help at 2 am in the morning. thanks, guys

Ron Tomson
United States
8 months using the app
May 5, 2016

So far so good. Nice and pratical.

Portuguese Goods
Portugal
8 months using the app
Edited August 20, 2016

Love the effectiveness and the easiness of this app! It also helps customers engage with my store! great program! thumbs up!

Ai Candy Bling
United States
8 months using the app
October 21, 2016

Excellent customer service. They respond in a flash with clear informative instructions. It's a great app and gets customers interested in signing up.

Wig Store Hair And Beauty Canada
Canada
8 months using the app
May 25, 2016

Great product and something our customers really enjoy. Perfect if you want to get word of mouth out and exposure to your store!

Miamiresearch
United States
8 months using the app
February 20, 2024

Cela fait deux jours que je contacte l'assistance Yotpo et que Gabriel me répond pour m'aider sur mes différentes questions.

Il est efficace, rapide et très agréable ! Je suis ravie :)

maisonvalencourt
French Polynesia
5 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback.

May 15, 2020

It is really easy to use and the support team helps very quick. I really recommend it!!!!!!!!!!!!!!

Roca Boutique
Mexico
8 months using the app
June 30, 2016

I just downloaded Swell for my Shopify store! It was simple to install. I can't wait to use the various business-growing campaigns so I can start selling tons more cookies! :-) I'd definitely recommend this to other online stores especially if they are just starting out. The app is free up to 100 orders/month which is great for me.

1bigcookie Com
United States
8 months using the app
March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Kola Goodies
United States
8 months using the app
January 24, 2024

Amazing customer service! Love the app.

Her Juice Bar
United States
7 months using the app
Yotpo - L&R replied April 19, 2024

Thank you for writing a review — we value your feedback.