Yotpo: Loyalty & Rewards , 2,452 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    2.0K
  • 12% of ratings are 4 stars
    297
  • 2% of ratings are 3 stars
    57
  • 1% of ratings are 2 stars
    18
  • 2% of ratings are 1 stars
    58
July 12, 2022

great customer service! i am setting up the rewards program and had several questions, quick and efficient responses. thank you!

The Happy Elephant
United States
Time spent using app: About 1 month
July 12, 2022

Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!

Stix
United States
Time spent using app: About 1 year
July 8, 2022

This app is great to create customer engagement and retention. It works very well and is easy to set up. Every time we needed help with this app or any of the others by Yotpo the team has been very helpful, super knowledgeable and fast to respond. We dealt with Joseph for some issues setting up and he was very accurate, helpful and fast to take care of it. Highly recommend!

Grapes & Olives On Tap
United States
Time spent using app: About 2 months
July 6, 2022

The team at Yotpo are always very helpful and both our account manager Nadav and Rachel at the support team have been great. The app is intuitive, but when we need that extra support it is always on hand. We can't wait for our customers to use the Rewards and Referral Program. Thanks!

Salty Crush
Australia
Time spent using app: 6 months
July 3, 2022

I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!

McKenzie Kris Collection
United States
Time spent using app: About 5 hours
June 29, 2022

I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!

T.K.Trading
United Kingdom
Time spent using app: Almost 6 years
June 22, 2022

I was setting up my Loyalty page and was experiencing some issues, I went to the support chat and was connected with Reymond C. who was amazing at getting my page up and running, quickly and easily! Having this type of support is critical to running a small business when you are doing EVERYTHING, they were a life saver, thank you!

S L O W M A D E
United States
Time spent using app: 3 days
June 22, 2022

Great app – seamlessly connects to Yotpo Reviews and Shopify overall. And the Yotpo team is great! Maria is super helpful for any support we need.

Love Wellness
United States
Time spent using app: Over 3 years
June 16, 2022

The app looks really great on the website and I had a few questions while setting everything up so I went to the service chat to get some help with setup on the site.

Gen Tea
United States
Time spent using app: 5 months
June 15, 2022

Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden

Pfoten Store
Germany
Time spent using app: 6 days