Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

March 26, 2021

It's disappointing that this app doesn't work with Omisend. Cannot do much with customizing triggered emails. It seems that Yotpo doesn't pay any attention to their design/UI, from email layout to dashboard, all look very unprofessional. If comparing to Smile.io, Yotpo is still far behind. Just that, Yotpo is more affordable for small businesses.

Da Latibule
Australia
7 months using the app
January 22, 2016

This app is super easy to install and really user friendly. You can get help really quickly if you need it. I had two emails answered within a couple of minutes. I would definitely recommend this to anyone.

Www Lovelagenlookclothing Com
United Kingdom
8 months using the app
June 12, 2016

So far so good, easy to set up and work with. Nice integration with Shopify!

Bella Fashion Outlet
United States
8 months using the app
January 28, 2017

So far so good. Can't wait to make the most out of this app!

Regentcouture
United States
8 months using the app
August 13, 2018

Best app I've used so far for my new business!

Kjs Boutique Magique
United States
8 months using the app
May 12, 2018

Great app!
Easy to setup, I hope it generates business.
Thank you!

310fashion
United States
8 months using the app
May 13, 2019

i love it - you can change the language and customize pretty much everything even in the free plan. Thank you Swell Team ♥

Wolfstueck
Germany
8 months using the app
December 30, 2015

Just got it up and running minutes ago, so no results to speak about yet. Set up was pretty easy after chatting with Josh online. Can't wait to see what happens!

Fabric Ala Carte
United States
8 months using the app
March 3, 2016

Very customizable and I can make it reward my customers exactly the way I want to!...and the customer support is TOP NOTCH!!! Thanks Josh and the SWELL team!

Newadam Apparel
United States
8 months using the app
June 21, 2016

Great App and easy to use. Fischer - Cherie Clothing

Cheriebags
South Africa
7 months using the app