Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

September 16, 2016

Awesome app that combines many features into one! Instead of having 3 separate apps, I can just use Swell.

Hull Stern
Philippines
5 months using the app
May 1, 2016

This is the only rewards program you should be using period! Allows for customization, and great programs for a fraction of the cost others will charge you. I like how Swell chooses to grow with us! So glad I found Swell

Rich In Radiance
United States
5 months using the app
July 20, 2023

Loved the ease of use with this app and the support team.

Rilu was fantastic and we really appreciate it!

b/nourished
Australia
5 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 8, 2016

after installing app I had several questions and was promptly contacted and worked with to solve my questions and understanding so I was very pleased. I will recommend to others

Gigis Jewelry Designs
United States
5 months using the app
March 24, 2016

Easy to use, with great support from developer!

Molly Cosmetics
Singapore
5 months using the app
February 16, 2016

Great App, easy to use.
Thank you!

Katze Boutique
United States
5 months using the app
February 8, 2023

Love their customer support!

I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem.

Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.

GlowySkin
Germany
5 months using the app
August 1, 2016

Great app to launch a quick rewards program, really like the customization options. The only think that I would add is the possibility to embed the rewards pop-up in a separate page rather than having the box floating in the pages

Infused Thoughts
United States
About 6 years using the app
Edited July 25, 2016

I was able to tailor, the program to my liking for customers...this is a must have app. thehoodedtank.com

The Hooded Tank
United States
5 months using the app
June 4, 2016

This is a very good and stable app that is easy to use and install. It has taken a little while for customers to come back in and use their points but it is starting to happen for us especially in Women's Fashion which normally does not exhibit much customer loyalty.

Lily Minx
Australia
4 months using the app