Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

July 31, 2018

Great App to use for my discounts!

Dees Lavish Creations
United States
7 months using the app
May 27, 2016

Love the Swell program, it keeps up with points for our rewards program and makes our job much simpler.

Country Corner Boutique
United States
7 months using the app
May 5, 2016

Easy to install and quick.. Loved this app

Tribalover
Thailand
7 months using the app
Edited September 15, 2016

Glad I found this App. This is in line with the idea I have for offering rewards to my customers. I am so happy that Swell has provided this wonderful tool to do so.

Pineapple Valley Mall
United States
7 months using the app
October 1, 2017

So far so good no complaints cannot wait to test it out

Branche Basu Boutique
United States
7 months using the app
March 22, 2017

Excellent interface and very easy to set up!

Dioxyme
United States
7 months using the app
November 19, 2019

An excellent customer service, very fast and clear. The program looks intuitive to use and I think it will help us to improve our customer experience. Thank you for all!

Made in Joyland
Spain
7 months using the app
Yotpo - L&R replied November 19, 2019

Thanks so much for taking the time to leave a review, we really appreciate it. Happy to hear you're excited to use Swell!

April 21, 2016

Love this app!!!!!!

www.bellevalourecouture.com

Belle Valoure
United States
7 months using the app
Edited October 5, 2016

Almost a year now that I've had Swell and i'm still in owe. Thank you for having such a great program!

Now: I've had Swell for a month or so now and I must say I LOVE it! My clients love it! Thank you for helping me give my clients a full experience. Everyone loves Rewards!!! Shoppers that just come in the store to look around wants to join the rewards program.

Then: I think i'm going to really enjoy this program!!! I used another program and for the price I paid monthly it wasn't worth it!!

Lure Chaussures
United States
7 months using the app
February 19, 2016

Simple and efficient!! Recommended!

Ozartwork
Australia
7 months using the app