Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 6, 2016

For starters I'll say, don't waste your time with any other App. Coming from someone who isn't real tech savvy, this app all in all was very easy to navigate, understand. When I did have questions, the chat option became my friend, and for whatever reason, the few times I used it I always spoke with Josh, that man is awesome, super helpful, provided me with tutorials to watch to better assist me. He's just great. The app is great. I've only been launched 2 days now, and I've already got customers using my rewards program. There was a slight glitch in the system today when I reached out to Customer Service, and it was quickly fixed. We need this kind of Customer Service everywhere... Great job to the Swell Team for being there for all of us when needed. Its appreciated.

Uniquely Yours Trendy Styles
United States
6 months using the app
October 10, 2018

so far this was a easy progress so thanks for the free plan if its gets me more customers i will be so happy

Pure Hair & Body Products
United States
6 months using the app
April 24, 2016

I am thankful for knowing this program. I hope it will give me a lot

Miniki Dk
Denmark
6 months using the app
September 21, 2016

Must have app for Shopify! Easy to use & easy to implement - get Swell now!-

Beaus Grooming
United States
6 months using the app
January 2, 2024

I had a small issue that needed fixing and Gabriel was able to help me right away. Great app and support team, highly recommended!

Viosi
United States
5 months using the app
Yotpo - L&R replied April 19, 2024

Thanks for your feedback, we really appreciate it.

January 11, 2017

Setup was easy. Let's see how my customers like it.

Words To Live By Designs
United States
6 months using the app
March 20, 2023

Angelo has been very helpful in assisting us set-up relevant Klaviyo flows and launching this program!

Om Organics
Canada
6 months using the app
Yotpo - L&R replied April 7, 2023

Thanks for your feedback, we really appreciate it.

January 12, 2016

Very simple to work with it! Thank you! And... I will wait the french version of your apps.

Bijoux Lescrgot
Canada
6 months using the app
May 14, 2018

Looking forward to see where this app takes me!

Perfectly Joys
Canada
6 months using the app
September 19, 2016

This is Absolutely Thee Best App Ever! We have received a 50% Boost in Sales within 30 days of signing up. Great App!

Royalty Dream Hair
United States
6 months using the app