Reviews (2,522)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and loyalty through features like customizable rewards bars and referral widgets. These tools are easy to set up and have been effective in increasing customer long-term value, although some advanced options are limited to Shopify Plus merchants. The app is noted for its smooth integration with Shopify and exceptional customer support, with staff members like Gabriel and John B frequently praised for their service. It's particularly useful for businesses transitioning from other loyalty systems, offering quick migration and effective integration.

April 27, 2016

Allows me to grow and continue to serve my customers. Love this app!

Freedomlife Store
United States
2 months using the app
Edited January 31, 2020

As usual, 5 star customer service but this time from Kerby. !!!!

We were experiencing issues with our newsletter pop up and it was fixed immediately.

Nothing but 5 thumbs up for Kerby..

stirzbrands
Canada
About 3 years using the app
August 11, 2017

One of the very best apps! I'm amazed by how smooth everything works and how much value it adds to the customers.. thanks!

Mentamo Accessories
Spain
2 months using the app
September 1, 2016

I would definitely recommend Swell to other vape stores who want to boost sales and offer a loyalty program to their customers. The app was very easy to install and customize. We look forward to gaining more vape sales via Swell.

Secretary Of Vape
United States
2 months using the app
December 14, 2021

Solid app out of the box, and the team has been super helpful in assisting me to customize for our needs. Thanks Ritchie for all your help!

Well Seasoned
United States
2 months using the app
March 28, 2017

love the points system as it gives customers incentive to buy more.

Health Junkie Nutrition
United States
2 months using the app
August 6, 2016

Excellent app for generation of leads and data capture!

Elizabeth James Art
United Kingdom
2 months using the app
March 5, 2017

Very good!
I like swell. Revenue has increaed

Freewild
Vietnam
2 months using the app
April 26, 2016

Great app! Using it on my www.cupofmatcha.com website. It helps customers feel more welcome and also leads them to make more sales in the future. Thanks!

Eliteshipments
United States
2 months using the app
March 3, 2016

So far so good! It took more time for me to decide how to price out my campaign than anything. The UI is really smooth and intuitive. Just be sure to watch the intro video to get familiar with the layout and terminology.

I had a couple of questions that support was very quick to address, even as we approached midnight on the east coast. They even showed me how to put my campaign in the top navigation bar instead of the little stub. I found out that you do have to have the Pro package in order to do this.

Highly recommended and I look forward to seeing the campaigns in motion!

Pacacardsstore
United States
2 months using the app