Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

October 18, 2016

Awesome app, it has everything i need in one app!

Setup Bay
United States
13 days using the app
December 15, 2022

I was assisted by Rilu Jane B with an issue regarding my page display. The service was excellent and Rilu Jane B was very polite and professional!

Fyrewear Active
United States
13 days using the app
August 10, 2022

So far, I'm only on the setting up phase- haven't gone live. But the team has been very helpful- especially on my last chat Era P has been amazing answering all my questions. Looking forward to using this app!

The Nutrition Corner
Australia
13 days using the app
August 27, 2017

The Swell app is easy to use and free for basic plans

Robey East
United States
13 days using the app
January 3, 2017

Fairly easy app to use and I think it is great feature for any business!

Superior Nutrition And Develoment
United States
13 days using the app
May 13, 2019

just installed seems to be a good app. To early to see results yet. Easy to install. So I would recommend at this early point

Retrolistic
United Kingdom
13 days using the app
February 23, 2017

Dzentia on the chat line was horrible. In the middle of my chat she disconnect and did not answer my question. This shows bad customer service skills.

24hourshoppe
United States
13 days using the app
January 23, 2016

10stars coz these guys deserve it! Customer support top notch - very friendly and prompt response time. Always happy to assist with whatever request you have, even open to ideas/suggestions about adding more functions & tools. I'm in the process of removing stand alone apps in my store coz these guys have the essential tools all in one place...and MUCH MORE to come. Looking forward to it:)

Quentins Store
New Zealand
13 days using the app
January 6, 2017

Great app. Really helped up build our customer base!

Ben Douglas Clothing Co
United States
13 days using the app
May 25, 2016

The whole set is so much fun. It is like playing a game with swell

Supsandpoint
United States
13 days using the app