Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.
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I recommend Swell, as soon as I downloaded the app to my store, a pop up window appears for me to ask any questions that I might have. Very convenient and helpful.
So far so good. I had a lot of questions while trying to set it up so that's is why I gave a 4. Seems to be better than the other reward apps I tried in terms of options and rewards you can offer are really good.
this looks like it will be amazing
Really easy to set up and very customizable. Only wish the enable/disable feature was available for all pop ups.
Nice and easy to set up, tutorial videos are very helpful
My success person is helpful. When I have had questions they are answered immediately. Chat support is fantastic. I think my biggest complaint is how "plain" everything looks! The rewards modules are kind of clunky and the triggered emails are very plain. For the cost of the program I would expect something more sleek. However, it works. I have not had issues with the point system (other than it's a bit complicated for my old customers to learn at first). I'm moving to a new email provider that integrates with Swell/Yotpo. I'm hoping to just move my triggered emails over there for a better customer experience.
Really have enjoyed using this app on our website batterycove.com
It has helped bring customers back!
Everything going great at the moment, Little bit fiddley to get used to (positioning etc) i put that down to my severe lack of sleep
Would definitely recommend to other shop users!
It looks great. The app is pretty simple to setup. This review is base on the look and ease of use. I will post another review for it's performance later!
So far this app is great! Easy to setup and not much to manually do. Fully automated! I like the referral program; will help with bring traffic to my site!