Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

August 17, 2017

Swell has helped us increase customer loyalty and retention. We love it!

The Bronx Brand
United States
Almost 4 years using the app
February 15, 2023

Brilliant support when needed getting us set up. Can't wait to start using it and hopefully see some good results.

Hicks & Brown
United Kingdom
Almost 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

June 11, 2016

Great so far! Easy to set up and adapt to your needs!!

Chinpum
Spain
Almost 4 years using the app
Edited November 8, 2016

Works great, just purchased the silver package to link up my yotpo review system!

Mikaela Beauty
Canada
Almost 4 years using the app
January 29, 2017

Great app for customer engagement.

Vicenzoleather
United States
Almost 4 years using the app
April 7, 2020

Great customer support! Rogelio with very helpful and knowledgeable. Quick to answer all of our questions as well as provide insight to allow us to better utilize the app.

Savannah Sevens Western Chic
United States
Almost 4 years using the app
January 7, 2016

Very easy to setup and customize. Looking forward to utilizing it as traffic ramps up. Great app!

Pjs Games And Stuff
Canada
Almost 4 years using the app
Edited February 9, 2016

This is a WIN-WIN app! SWELL Rewards is a great app that worked perfectly for me. Super-easy to install and to customize for my store. It’s a real win-win app that provides value for your store and customer through rewards. It encourages reviews, referrals, social shares and more that help you growing your business and increasing reach and sales. You don’t even have to figure out the points system – everything is already there and made perfectly sense for my needs. But one of the most important differentiating factors is the amazing customer service SWELL provides. Specifically, Josh! He is awesome: efficient, reliable and gets back to you when he says he will. Josh goes above and beyond to make sure all questions are answered and provides helpful tips. Looking forward to seeing how the app will work for my customers. Thank you, SWELL!

Zeitgeist Gifts
United States
Almost 4 years using the app
September 13, 2016

Realy love this app - & the support too!

Theartofliving Earth
United States
Almost 4 years using the app
July 3, 2016

I have just installed, easy to set up looking forward to seeing how it performs

Brooklantree
Australia
Almost 4 years using the app