Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

June 30, 2016

The app sounds great cant wait to use it my friends!

Isaac Navarro
United States
1 day using the app
November 19, 2021

I received the best support I've ever received from any company thanks to Ritchie M. I've never used the chat widget for complex questions but Ritchie could handle everything I asked and to top it off, I learnt so much that I'm definitely keeping L&R in my tech stack. Huge asset to Yotpo, well done and keep up the great support!

TOTAL XP
United Kingdom
1 day using the app
September 12, 2016

I am still setting up but this app seems so great so far. Lots of useful tools.

Usorganic
United States
1 day using the app
August 4, 2016

Excellent...you have to use this app, it's awesomely made.

Featured Brands 247
Canada
1 day using the app
September 9, 2016

really boosted my traffic and sales with this its amazing

Its Simply Simple
United States
1 day using the app
May 12, 2021

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

Canna River
United States
1 day using the app
April 14, 2016

WOW! TOP OF THE LINE CUSTOMER SERVICE!
Josh spent an hour on the phone with me when I signed up..not to mention that the best time for me to do a call was around 9pm when I got home from running my shop. He was happy to be available. I have yet to see a loyalty app that is as incredible as this one! The cost for the quality is untouchable. We were even able to cancel another paid app because Swell had us covered as far as functionality goes! Just got up and going and are extremely satisfied so far! :-)

The Ivory Closet Memphis
United States
1 day using the app
May 19, 2016

Brilliant app! Easy to use and very helpful customer service. Good sales boost as well!

Tapro Merchants
Australia
1 day using the app
September 29, 2021

Just started using this app and trying out the free version. So far so good! Ritchie from customer service was helpful and friendly.

MARIE JUNE JEWELRY
United States
1 day using the app
December 30, 2022

amazing customer service. i used the chat feature and it was fast and helpful. the rep was extremely nice and took the time to help me solve my issue.

Heavenlynest
United States
1 day using the app