Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

August 6, 2018

Very easy to use. Very helpful. I nedd to learn more. But it looks like the final solution.

Pistachio Monkey
Italy
About 2 hours using the app
April 19, 2016

Really like this app, it's been very useful to our store

Yula Clothing
United Kingdom
About 1 hour using the app
Edited March 17, 2019

Giving review before usage. Don't know apps but this is last step for using it. Thank you. Hope it will better app. Also it is not allowing to give less than 4 star which is not good. They want recognition even before usage..

HackMyStyle
India
About 1 hour using the app
April 19, 2023

I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.

Tara Chial
Panama
About 1 hour using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 27, 2016

I've been looking for a reward program for some time to use with my soy candle store that I run through Shopify. After reading many great reviews regarding Swell's ease of integration with Shopify and their excellent customer, I decided to go with them. The setup was one click of the mouse and customizing the campaigns for my needs was very simple. Josh was right there to answer my questions. I'm excited to be able to offer my customers rewards for their loyalty and the ease with which is was done is amazing! Thanks, Swell!
Lynn J.
Bon Secour Candle Company

Bon Secour Candle Company
United States
About 1 hour using the app
May 15, 2016

What an AMAZING app. I wish all apps were this professional!

Sophies Corner Inc
United States
About 1 hour using the app
February 6, 2017

Quite easy to use, it's great for our marketing strategy

Barli Asmara
Indonesia
About 1 hour using the app
July 11, 2016

So far so good. We haven't used it much, but the interface is simple and looks like it will work for what we need.

Natures Fusions Essential Oils
United States
About 1 hour using the app
August 27, 2016

Swell seems like the right app for exactly what I am looking for. Looking forward to using the app for my store.

Oleander Flower
United States
About 1 hour using the app
May 26, 2016

very user friendly and easy to navigate

Nilarubiauk
United Kingdom
About 1 hour using the app