Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

December 23, 2017

goood apppp for me , thank for help...

Gifthousechannel
Vietnam
7 days using the app
April 24, 2016

Our team is really looking forward to using Swell. We compared it against some competition and made our best decision.

Coogfit
United States
4 months using the app
Edited June 28, 2022

The app is ok. Not as user-friendly as others. Hands down the worst support of any app I have ever used on Shopify. Screenshots are not enough, they want videos. Which a lot of office computers won't support. Can't answer simple questions. Typically they try and send you back to Shopify.

Barbell Bake Shop
United States
6 months using the app
April 29, 2016

Thank you Swell for your developers offering such a useful app -so far so good. I'll be sure to keep you posted on progress!

Marie
Team Member
The Kinky Orchid

Thekinkyorchid
United States
4 months using the app
April 24, 2016

so far the customer service has responded pretty good, i hope that this is the app i need to grow my sales..

The Jaded Workshop
United States
4 months using the app
May 22, 2016

Easy to customize and very straight forward to use.

Borealgear
Canada
4 months using the app
July 22, 2016

Swell is just amazing.Plain and simple. A must have app!

Platinum Member Designs
Canada
7 days using the app
September 8, 2016

great for helping boost my sales. thanks.

Lndrapparel
United States
7 days using the app
February 13, 2023

Had an issue getting set up but Yotpo support was very responsive and got our issue fixed quickly. Thank you, Lemuel, for the great service!

Stash Club
Canada
7 days using the app
January 27, 2017

This is Great! Easy to use and highly beneficial. Thank you for making it free!

Shopforthisandthat
United States
6 days using the app