Reviews (2,562)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

May 24, 2016

Such a powerfully integrated tool. Thanks Swell.

Health Cafe Naija
Nigeria
19 days using the app
August 4, 2016

Excellent...you have to use this app, it's awesomely made.

Featured Brands 247
Canada
1 day using the app
September 9, 2016

really boosted my traffic and sales with this its amazing

Its Simply Simple
United States
1 day using the app
May 12, 2021

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

Canna River
United States
1 day using the app
February 5, 2018

Early days, but like the look of it

Quirkcards Co Uk
United Kingdom
About 1 month using the app
March 18, 2016

so far so good. took a little playing around with but it does what we need it to and it was way more affordable then all the others.

Hop Scotch Childrens Store
United States
18 days using the app
May 7, 2018

Hi all,

This app is one exquisite little extension that packs tremendous power and features. It will help anyone from beginners to the most advanced professionals in their endevour to the top of the sales chain. Prices for subscriptions are a bit steep if the budget is very tight, there are ways around that. So all in all an amazing app and a must have.

Bonton Boutique
Romania
18 days using the app
April 14, 2016

WOW! TOP OF THE LINE CUSTOMER SERVICE!
Josh spent an hour on the phone with me when I signed up..not to mention that the best time for me to do a call was around 9pm when I got home from running my shop. He was happy to be available. I have yet to see a loyalty app that is as incredible as this one! The cost for the quality is untouchable. We were even able to cancel another paid app because Swell had us covered as far as functionality goes! Just got up and going and are extremely satisfied so far! :-)

The Ivory Closet Memphis
United States
1 day using the app
February 17, 2020

I can't update the program! The form pops up and I can't update the amount. I need to speak with someone on your support team immediately.

Jaded CBD
United States
About 1 month using the app
May 19, 2016

Brilliant app! Easy to use and very helpful customer service. Good sales boost as well!

Tapro Merchants
Australia
1 day using the app