Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.
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Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Just launched our L&R program today and overall it was quite seamless and straighforward! I had reached out to the live support for help with getting the program activated and live on our site and Jovan (I think that was their name), was super helpful and prompt. They had the program up and running within 10 minutes. I'm not sure how long it would have taken me if I tried to do it out on my own, but it made the launch feel so much less stressful. Thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.
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5 stars for Angelo ! He was super helpful and patient! Great and quick customer service. Thank you so much!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I was new to the app and had a couple of quick questions. Gabriel S via chat went above and beyond to help me. Fast, kind, and knowledgable. thank you!
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very prompt, very professional and easy to work with
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Loved the ease of use with this app and the support team.
Rilu was fantastic and we really appreciate it!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Yoben M was so helpful! I really appreciated the speedy help.
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Staff is quick to respond to questions! Thank you!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!