Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 25, 2016

I've been extremely impressed with this app for creating customer loyalty! In my industry, reward points are desired and expected. It didn't take long for me to figure out the settings and get the hang of things in the dashboard. Swell really made this process easy for me! Thank you! -Beloved Cub

Baby Boom Galaxy Shop
United States
About 2 years using the app
May 6, 2020

I chose to become a paid customer after tackling with a tough customization issue. Reymond had spent countless hours working to solve it with me. The support was fantastic.

Sand by Saya Japan
United States
About 2 years using the app
June 4, 2016

Great App! Really intuitive to use and great perks.

Advanced Acousticwerkes
Singapore
About 2 years using the app
Edited November 7, 2016

Fantastic!! This is one of the most powerfull app that you can use to improve sales at your store. Is very easy to customize and in case of any doub, thay have a wonderfull supporting chat.

Regalos De Venezuela
United States
About 2 years using the app
Edited May 2, 2016

We just started using Swell for our in-store and online customers and love it! Our customers like having their purchase history from in the store available online and the intigration is so seamless!

The support from Josh and his team is fast and very available. He has been great with helping us create a great campaign that fits the individial needs of our store. I love that I can manually add points to a customers Swell account for whatever purpose I want! Thanks Josh!

Busy B Kids Llc
United States
Almost 2 years using the app
July 22, 2021

I've had a few questions during setup and chat support representative Ritchie has been very helpful.

Goode Health
United States
Almost 2 years using the app
April 16, 2018

I like what I see so far. I need to know who to set it up.

Terrys Bangles And Beads
United States
Almost 2 years using the app
Edited August 19, 2016

Great app and easy to use. And great incentive for customers as well. Also looks nice on our website.

Chic Goddess
Australia
Almost 2 years using the app
January 24, 2023

Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall.

OLLY PBC
United States
Almost 2 years using the app
August 17, 2016

when starting any business, it always takes time to establish yourself, and start to make profits, Swell gives me another tool i can use to improve my sells...... Joseph.

Road Show Collectibles
Canada
Almost 2 years using the app