Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

March 6, 2017

So much options for now.

Just download it and easy to use. I am getting the hang of it. Can't wait to start using this program for my website.

Simply Fabilous
Canada
Over 1 year using the app
August 12, 2018

very good so far just hope theirs no hidden charges

Vanela Fudge
United Kingdom
Over 1 year using the app
June 27, 2016

We think this app is great. It is very user friendly and eay to create pop ups and offers. Looking forward to checking out the customer analytics over the next few months. We would definitely recommend.

Poze Clothing
United Kingdom
Over 1 year using the app
March 3, 2016

Josh was really quick and helpful answering all the questions I had. Great app thus far. Very good customization features.

Buceplant Com
United States
Over 1 year using the app
December 30, 2015

We have been really happy with the app and the customer service! Highly recommend!

Bbbeanpop
United States
Over 1 year using the app
March 21, 2017

Team Swell is awesome! Called their number and got a call back within 30 min. Dzenita was super thorough in talking through our issue and explaining the finer points of Swell.

Artizara Com
United States
Over 1 year using the app
December 1, 2016

Fab App, and wonderful support team especially Josh, who was so helpful even when he is is USA and I am in the UK

Soy Crumbles Uk
United Kingdom
Over 1 year using the app
June 10, 2016

Great Service and Great App all around!

Hydro Head
United States
Over 1 year using the app
September 12, 2022

The overall experience with the Yotpo app is great. Easy to use, and the dashboard is simple. I also want to shout out to Yotpo's customer service team. I have reached out to the team multiple times for help, and their agent's response to the chat was pretty fast. Their team makes me feel like my question is being well taken care of because the team is willing to spend time investigating the issue.

Broth Inc
United States
Over 1 year using the app
July 19, 2016

Must have App! Trust me you will be amazed on how well it works.

Muscleshop Com Na
Namibia
Over 1 year using the app