Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 5, 2016

We haven't started running Swell yet because we are making some modifications to the basic referral program. Our referrers will be "reps", there will be an application etc. etc. That said I have been dealing with Josh, the founder for probably four weeks ironing out the details and the support has been 10/10.

We didn't even have a paying account and Josh was prompt and helpful, exchanging dozens of emails to set it up the way we needed to. I'll keep you all posted on how the program goes but Im confident if there's any issues this support team will handle it. AWESOME service!

Lifestyle Over Luxury
Canada
Over 1 year using the app
November 8, 2017

Excellent app and the support is just as good. Dzenita and DJ were responsive, helped us through some migration issues, always found a solution, and promptly took care of everything we requested and needed. The app itself was easy to set up, and although we only just launched the program, we're expecting to see good results. After comparison with other apps, we know we made a good decision when we settled on Swell. The app offers great features, and the support staff care. Very happy!

Gungoddess Com
United States
Over 1 year using the app
April 12, 2016

Very easy to customize. Great app for start up stores. It makes your store professional.

Urban Treehouse
United States
Over 1 year using the app
June 8, 2022

The support solved the problem for me, with much patience! great! i will definitly reccommend this app !

Goddess of bronze
Netherlands
Over 1 year using the app
June 28, 2016

Extremely easy to setup and customize. Variety of options to choose from and works very well with Shopify.

Body Astrology
United States
Over 1 year using the app
July 6, 2016

Swell has really helped us reward our returning customers.

Flesh By Dominiquevinae
United States
Over 1 year using the app
January 27, 2016

Just started using Swell, but it looks like a very well designed program. It was the easiest app ever to install, and I had it configured with about 10 minutes of simple work. You will also need to get the Bulk Discount Creator from Shopify, but it's very simple to use. Great chat support too. See it running on my site MauiTropicalSoaps.com

Maui Tropical Soaps
United States
Over 1 year using the app
March 2, 2023

The app is a bit pricey but very good and useful. And they have a world class support. Special thanks to Rilu Jane!

ABINTUS
France
Over 1 year using the app
Edited February 15, 2022

App now properly set up. Customers are liking the system! Let's see how it translates into LTV and new sales.

Airith
United States
Over 1 year using the app
December 10, 2018

Awesome app! Great for anyone looking to expand their social media footprint and build their online business!

Myhotleggings
United States
Over 1 year using the app