Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

September 28, 2021

Chris was super helpful in correcting a processing error on our end. He understood what I needed done and was quick to resolve the issue. Thanks, Chris!

Knix Canada
Canada
Over 1 year using the app
Edited April 27, 2016

Swell is an amazing app to get your business started with. I love that it is free for businesses who are just starting out, and also love that it gives you the ability to grow together. They don't charge you until they see you have the orders to be able to spend the extra money, and that is AWESOME!! Thanks SWELL!!

Update: Customer service is outstanding. Had a problem, and it was attended to in 2 minutes, not 2 hours or 2 days!!

Completevapors
United States
Over 1 year using the app
September 9, 2016

Love this app, works great on my website www.sparklywhitesco.com

Sparkly Whites Co
Australia
Over 1 year using the app
April 12, 2016

A great app for any small business or start up being free for 100 customers a month. The live chat support I can't fault with quick response even out of office hours. Give it a try you wont be disappointed.

Cws Healing
United Kingdom
Over 1 year using the app
September 12, 2016

Great App lots of helpful features

Wornfree
United Kingdom
Over 1 year using the app
October 17, 2016

This app is a must have! My customers enjoy being rewarded and it encourages more sales! Thanks

Truetohealth Com
United States
Over 1 year using the app
Edited May 20, 2016

Love the easy set up of this app. Used it on my store www.fridaydapper.com and it increased my sales right away

Ruggedmandepot
Thailand
Over 1 year using the app
January 21, 2022

Chris B was really helpful thank you! it find a solution in less than 10 min and and stayed with us while we fixed and tested the issue.

Dossier Perfumes
United States
Over 1 year using the app
February 2, 2017

Best free rewards program out there.

Vulgar Apparel Company
United States
Over 1 year using the app
September 18, 2016

A great tool to use. Would recommend it to everyone who has an online store

Dinners At Your Doors
United States
Over 1 year using the app