Reviews (2,554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.
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Basic version is pretty good although I haven't tried premium. Customers seen quite keen to get points, so far very happy!
I just downloaded the app today - it is one of the easiest downloads ever! The service I received from Swell is equally great. They have already given me TONS of confidence that using the app will work really well for my business.
Also - set up is a piece of cake, it's a really, really easy dashboard to use and customize. I would recommend this to anyone looking for a referral or rewards tool!
Thanks Swell!
Our customers love Swell!!!! I highly recommend using the app, really brings customers back and very easy to use!!!! 5 stars by FAR!!!!
I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!
Fantastic app! Loads of options for rewards program and quite flexible. The only thing would be great to be able to change the text colour, otherwise with only default black, can't do the background dark.
Just uploaded together and so far so good! Really easy to set up, I already have customers signing up for their loyalty program!
Best customer service of all the apps I've downloaded!
I've had nothing but a great experience with the team at Yotpo. They are always willing to assist us and give us a step-by-step process of how to fix our issues. The screenshots they provide are super helpful. Jiemer John helped me recently and was kind enough to answer my follow-up questions after resolving initial my issue.
This is a great app with excellent and prompt customer support. There was an issue with the conversion rate between Japanese yen and points, which resulted in some customers receiving the wrong amount of points, but the support team quickly resolved the problem, which was a huge help. The app offers a balanced solution for beginner shops as it allows for basic functionality with the free plan.
Thank you for sharing your thoughts with us!
Super easy to use. I'm sure it will bring me boatloads of customers!