Yotpo Loyalty & Rewards

Yotpo Loyalty & Rewards

Free plan available. Additional charges may apply.
Rating (4.7)
Reviews
Developer
Yotpo - L&R
2403 reviews
55 reviews
Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
55 reviews
July 13, 2019

Not been able to use this app.
Waste of time and money!
I installed this app for the VIP section, less than 30 days ago, but couldn't customise the settings.
There are no instructions to guide you on the sizes of the Hero images.
Support is lacking!!!
For $249 you would expect more but no.. the search continues for another app with VIP that is not a waste of time or money.

Anita Grant
United Kingdom
Time spent using app: 27 days
June 8, 2019

Since Yotpo took over Swell has fallen apart with huge holes in the sales data. Not a good way to build trust with customers when their sales are not all registering in the loyalty program. After more than two months, and countless emails and excuses, the same problems persist.
I am forced to pull the plug on Swell/Yotpo and face my unhappy customers.

Stay away from this app!

Jazzbacks
United Kingdom
Time spent using app: About 3 years
March 13, 2019

Incredibly slow support (2+ days for a reply) that simply linked me to articles that were incredibly dense and hard to understand. Complicated UI, and lacking the functionality needed.

GNARBOX
United States
Time spent using app: 5 days
March 6, 2019

THIS COMPANY IS AWFUL AT RESPONDING TO QUESTIONS IN A TIMELY MANNER to questions about the app. That would be ok if their tutorials and instructions for the app were informative. This is my 5th time contacting the company since installing the app last November. I still have not heard back after trying again and it has been over 6 days. Looking for a new rewards app now.

StinkyDog Beads
United States
Time spent using app: About 1 year
March 4, 2019

Not getting any support. Made sevral request, Shopify has also sent you a CC and still no reply. Do we need to migrate to another Vendor?

The Abbey Collections
Canada
Time spent using app: About 1 month