Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

August 14, 2017

Good support. Was able to get help when I needed and quickly!

Beyondtheargantree
Canada
Over 1 year using the app
April 11, 2017

Easy to set up and get going. Love the integration with Yotpo.

Saltpines
United States
Over 1 year using the app
Edited March 6, 2017

App that finally satisfies us to reward customers who purchase printed t-shirts for us! Support was also fast when we asked few questions.

Artokingo
United Kingdom
Over 1 year using the app
July 26, 2016

Great app, really got a TON of registered users on my site, and even a ton of referrals!

Pokemon Fortress
United States
Over 1 year using the app
February 27, 2016

If you are using this app or looking into using this app you know customer service is important to running a successful business. The SWELL team has AMAZING customer service. I have asked many questions and I could not be happier with the assistance I have received. Each time I was responded to in a prompt, polite, and informative manner.

As for the app itself, it has been great so far. It is an easy straight forward setup. I was also able to customize the pop ups and tabs to blend in with my stores theme. Josh even helped me add the pop up to my navigation. Since downloading I have only had two customers check out, but everything worked as it is supposed to. I have only had a couple minor issues with SWELL, but when I messaged Josh about it the issue was already known and a fix was in the works.

All in all I recommend this app. SWELL is Rowdy Ann approved! :)

Rowdy Ann Boutique
United States
Over 1 year using the app
July 4, 2016

Great app so far. I have yet to test all of the features but it is set up very well and is quite user friendly.

I would definitely recommend giving this a try, and it's free!

Botanical Kingdom
Canada
Over 1 year using the app
April 6, 2016

Swell is the best app for customer loyalty programs!

Shredlights
United States
Over 1 year using the app
September 8, 2016

haven't used the program yet. seems ok so far

My African Goods Exotic Scents
United States
Over 1 year using the app
April 19, 2023

I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.

Tara Chial
Panama
Over 1 year using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 9, 2016

This is great and just what I was looking for! Thank you!

Xbodyuk
United Kingdom
Over 1 year using the app